Ansel Hayden
Lauderdale Lakes,FL
Summary
Skilled Auto Technician with a proven track record at AutoNation Mobile Service, enhancing customer satisfaction through expert vehicle repairs and maintenance. Excelled in advanced diagnostics and electronic testing, alongside exceptional problem-solving abilities, leading to increased repeat clientele. Demonstrated commitment to quality and safety in managing hazardous waste and maintaining a clean work environment.
Overview
9
9
years of professional experience
Work History
Auto Technician
AutoNation Mobile Service
11.2022 - 09.2024
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Tested vehicle components and systems to identify issues.
- Increased customers satisfaction by communicating with regards to vehicle issues and repairs in a timely and professional manner.
- Demonstrated excellent problem-solving skills by quickly identifying root causes of vehicle issues to minimize repeat visits.
Automotive Technician
Bellcom Auto Repair
01.2016 - 11.2022
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
Education
High School Diploma -
Knox College High School
Spalding, Clarendon JamaicaAssociation of Accounting Technician - Accounting
Knox Community College
Spalding, Clarendon JamaicaSkills
- Hazardous waste management
- Replacing parts
- Brake Systems
- Electronic testing
- Engine repair
- Heating and Air Conditioning
- Suspension Systems
- Computerized Equipment
- Inspecting vehicles
- Advanced Diagnostics
- Fluid Services
- Battery Services
Timeline
Auto Technician
AutoNation Mobile Service
11.2022 - 09.2024
Automotive Technician
Bellcom Auto Repair
01.2016 - 11.2022
High School Diploma -
Knox College High School
Association of Accounting Technician - Accounting
Knox Community College
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