Summary
Overview
Work History
Education
Skills
Projects
Languages
Personal Information
Languages
References
Timeline
Generic

Hinal Patel

Dixon

Summary

Dynamic professional with experience at Walmart, excelling in customer service and inventory management. Proven ability in SQL database management and collaborative teamwork, ensuring operational efficiency and quality control. Recognized for effectively addressing customer inquiries and enhancing satisfaction, while maintaining a safe and organized workspace.

Overview

3
3
years of professional experience

Work History

Stocking Associate

Walmart
Dixon
02.2025 - Current
  • Inspected returned merchandise for damage prior to restocking shelves.
  • Provided excellent customer service by responding courteously to inquiries.
  • Rotated stock from older to newer product when necessary to ensure quality control standards.
  • Organized backroom areas, ensuring all items were properly stored and labeled.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Inspected items received for damage or other issues.
  • Stocked merchandise by UPC codes and read labels to match.
  • Added incoming items to inventory using company software.
  • Lifted materials of varied weights on regular basis.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Faced products on shelves and displays to meet company policies.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.

Receptionist and Customer Assistance

06.2024 - Current
  • Maintained accurate records of transactions using the point-of-sale system.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Processed credit card transactions accurately and efficiently.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Operated cash registers to process payments for goods and services.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Intern

TechConnect
09.2022 - 12.2022
  • Contributed to Fitness Club Management System using PHP, ASP.NET, C# and MySQL database.
  • Analyzed, designed, programmed, debugged and modified computer systems using programming languages such as C++ and Java.
  • Designed database schemas to support the storage of large amounts of data.
  • Tested new products prior to their release in order to detect any bugs or glitches.
  • Developed and tested software applications to ensure that all programs are running efficiently.

Education

Bachelor of Science - Information Technology

Uka Tarsadia University
Bardoli, India
01.2024

Associate of Science - Computer Science

Solano Community College
Fairfield, CA

Skills

  • HTML & CSS
  • Java
  • Network systems administration
  • SQL database management
  • Collaborative teamwork
  • Critical thinking skills
  • Point-of-sale operation
  • Service-oriented mindset
  • PC proficient
  • Business administration
  • Customer service
  • Technical support

Projects

Dixon Motel Receptionist and Customer Assistance, 06/01/24, Present, Contributed to a Project called Fitness Club Management System using ASP.NET C# and MySQL database.

Languages

  • English
  • Gujarati
  • Hindi

Personal Information

Title: IT Fresher

Languages

Gujarati
Professional
Hindi
Professional

References

References available upon request.

Timeline

Stocking Associate

Walmart
02.2025 - Current

Receptionist and Customer Assistance

06.2024 - Current

Intern

TechConnect
09.2022 - 12.2022

Bachelor of Science - Information Technology

Uka Tarsadia University

Associate of Science - Computer Science

Solano Community College

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