Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

AnShay McCrow

Tulsa,OK

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Vigilant Content Moderator known for high productivity and efficient task completion. Skilled in content analysis, digital literacy, and community management to ensure safe online environments. Excel in critical thinking, empathy, and communication to navigate complex interactions and uphold platform standards.

Overview

15
15
years of professional experience

Work History

Content Moderator

Alorica
Oklahoma City, OK
08.2022 - 04.2025
  • Developed and maintained editorial standards for content.
  • Provided concise and constructive editorial feedback to writers to improve article and story writing.
  • Approved, reviewed, and edited content flowing to website.
  • Conducted regular content audits to identify gaps and redundancies of content.

Customer Service Representative

Alorica
Midwest City, OK
02.2019 - 08.2022
  • Answered customer inquiries and provided accurate information regarding product and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Maintained detailed records of customer interactions, transactions, and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases, and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Paraprofessional

Heartspring
Wichita, KS
02.2018 - 06.2022
  • Reported on student progress, behavior, and social skills to parents.
  • Supervised students on field trips for safety and proper behavior in public settings.
  • Helped teachers manage bus loading and unloading.
  • Prepared reports and maintained administrative records.
  • Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
  • Collaborated with parents and guardians to increase support and provide the best learning environment.
  • Graded and provided feedback on assignments.
  • Assisted in maintaining an engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Collaborated with instructors to develop engaging lesson plans.

Clerk

Kwik Shop
Wichita, KS
12.2014 - 02.2018
  • Compiled and analyzed data to produce reports.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Interacted with customers by phone, email, or in-person to provide information.

Clerk

QuikTrip
Tulsa, OK
06.2013 - 11.2014
  • Compiled and analyzed data to produce reports.
  • Input data into spreadsheets and databases.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Interacted with customers by phone, email, or in-person to provide information.

Personal Babysitter

Homecare
Topeka, KS
02.2010 - 07.2012
  • Established and maintained safe play environment for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Encouraged children to be understanding and patient with others.
  • Assisted with light housekeeping duties as well as running errands.
  • Assisted children with homework assignments and special projects across different subjects.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Transported children to and from school, medical appointments, and extra-curricular activities.

Education

High School Diploma -

Wilson Junior/Senior High School
Wilson, Ks
05.2010

Nursing -

Rose State College
Midwest City, Ok

Skills

  • Viral Marketing
  • Social Media Administration
  • Graphic Design
  • Understanding of Content
  • Sourcing
  • Creating a Safe Learning Environment
  • Reinforcing Learning Concepts
  • Sales Expertise
  • Emergency Services
  • Self-Confidence Development

Additional Information

I have a small T-Shirt Business, I really just do it for fun.

Timeline

Content Moderator

Alorica
08.2022 - 04.2025

Customer Service Representative

Alorica
02.2019 - 08.2022

Paraprofessional

Heartspring
02.2018 - 06.2022

Clerk

Kwik Shop
12.2014 - 02.2018

Clerk

QuikTrip
06.2013 - 11.2014

Personal Babysitter

Homecare
02.2010 - 07.2012

High School Diploma -

Wilson Junior/Senior High School

Nursing -

Rose State College