Tax professional with experience in client interviewing, tax return preparation, and confidential record keeping. Known for accuracy, customer service, and efficient e-filing of federal and state returns.
Work History
Tax Professional
1 Year 11 Months
Jackson Hewitt | Hilo, Hawaii | 11.2024 - Current
Maintained confidential records and supported seasonal office operations.
Verified tax documents for completeness and accuracy before filing.
Prepared federal and state tax returns for Jackson Hewitt clients.
Interviewed clients to gather income, deduction, and filing details.
Used Jackson Hewitt tax software to enter and review return data.
E-filed completed returns through IRS and state systems.
Developed relationships with clients by providing excellent customer service throughout the entire process.
Cashier
1 Year
Sack and Save Hilo | Hilo, Hi | 08.2022 - 08.2023
Scanned items, applied discounts, and handled cash, card, and EBT payments
Greeted shoppers and answered questions about store products and pricing