Anslee Sampson
Port Richey
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and cleaning, notably at Mirrors Beauty Salon. Proven ability to enhance client satisfaction through effective communication and quality assurance. Skilled in deep cleaning and maintaining hygiene standards, consistently receiving positive feedback for exceptional service and attention to detail.
Overview
8
8
years of professional experience
Work History
House Cleaner
Myself
01.2022 - Current
- Performed thorough cleaning of residential spaces, ensuring high standards of hygiene and organization.
- Managed time efficiently to complete cleaning tasks within specified schedules without compromising quality.
- Utilized various cleaning tools and products effectively to maintain cleanliness and safety in homes.
- Assisted clients with organizing spaces, enhancing functionality and aesthetic appeal of living areas.
- Adapted to diverse cleaning environments, demonstrating flexibility in handling different client requirements.
- Developed strong relationships with clients through consistent communication and attention to individual preferences.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Cleaned and stored kitchen dishes, utensils, and glassware.
Host
Emperors Gentlemen's Club
03.2025 - 08.2025
- Welcomed guests, creating a positive initial experience.
- Managed seating arrangements to optimize guest flow and minimize wait times.
- Assisted with reservations and coordinated dining experiences for large parties.
- Provided menu information and answered guest inquiries regarding specials and offerings.
- Collaborated with kitchen staff to communicate guest preferences and special requests.
- Maintained cleanliness of front-of-house areas to enhance overall guest experience.
- Adapted quickly to changing situations, ensuring smooth operations in a fast-paced environment.
- Supported team during peak hours by efficiently managing multiple tasks simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Receptionist
Mirrors Beauty Salon
03.2020 - 10.2020
- Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
- Assisted clients with product inquiries, enhancing customer satisfaction through personalized service.
- Maintained cleanliness and organization of reception area, contributing to a welcoming environment.
- Processed payments efficiently, ensuring accurate financial transactions for services rendered.
- Coordinated communication between clients and stylists, facilitating timely service delivery.
- Updated and maintained client records in salon management software for accurate tracking of services.
- Developed positive relationships with clients, fostering loyalty and repeat business opportunities.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
Waitress
The Lazy Donkey
06.2017 - 04.2018
- Provided excellent customer service by promptly addressing guest inquiries and ensuring satisfaction.
- Assisted in menu navigation, offering recommendations to enhance dining experience for guests.
- Maintained cleanliness and organization of tables, dining area, and service stations to promote efficiency.
- Processed orders accurately using point-of-sale system, ensuring timely delivery of food and beverages.
- Collaborated with kitchen staff to expedite order preparation during peak hours, improving workflow consistency.
- Resolved guest complaints effectively, demonstrating strong problem-solving skills and commitment to service excellence.
- Monitored stock levels of supplies and communicated needs to management for timely replenishment and inventory control.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Villa Rica High School
Villa Rica, GA05.2017
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Health and safety compliance
- Kitchen cleaning
- Floor cleaning
- Quality assurance
- Glass cleaning
- Household management
- Deep cleaning expertise
- Surface sanitation
- Payment collection
- Clothes laundering
- Window cleaning
- Window washing
- Clutter removal
- Pet mess cleanup
- Childcare assistance
- Wall scrubbing
- Waste disposal
- Floor sweeping
- Eco-friendly practices
- Packing and unpacking
- Furniture treatment
- Ironing clothes
- Safe chemical handling
- Odor control
- Basic repairs
- Dusting techniques
- Floor polishing
- Meal preparation
- Closet detailing
- Floor maintenance
- Restocking supplies
- Home safety management
- Safe cleaning with chemicals
Timeline
Host
Emperors Gentlemen's Club
03.2025 - 08.2025
House Cleaner
Myself
01.2022 - Current
Receptionist
Mirrors Beauty Salon
03.2020 - 10.2020
Waitress
The Lazy Donkey
06.2017 - 04.2018
High School Diploma -
Villa Rica High School
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