Ansley Ardoin
Summary
Dynamic and results-driven professional with a strong work ethic, experienced at Longhorn Steakhouse. Proven ability to enhance customer satisfaction through effective communication and upselling techniques. Skilled in quality control and operational efficiency, consistently maintaining clean work areas while prioritizing tasks to meet high standards.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manufacturer position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Longhorn Steakhouse
09.2024 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Entry Level Manufacturer
Acipco
01.2024 - 07.2024
- Conducted performance tests and quality assurance tests of goods to meet product certification requirements.
- Produced items in bulk and removed assembling complexities by using automated systems.
- Observed quality assurance measures to avoid potential lawsuits from consumers.
- Worked with raw materials to develop complete and commercially viable products.
- Assembled products according to changing daily work orders and specific customer needs.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Made sure that products were produced on time and are of good quality.
- Collaborated with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Maintained organized work area by cleaning and removing hazards.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Bay Host
Top Golf
08.2023 - 11.2023
- Followed procedures to correctly handle cash, credit and gift certificate transactions.
- Retrieved and delivered food and beverage orders.
- Served alcoholic and non-alcoholic beverages following policies as well as federal, state and local regulations.
- Took guest food and beverage orders and entered orders in computer system.
- Answered guest questions with responses about menu, promotions and specials.
Assistant Electrician
J&B Electric
05.2022 - 06.2023
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Optimized work readiness with organized tools and spaces.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Terminated wiring and connected circuits with correct techniques.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Spliced, joined and connected wire to accurately install new electrical systems.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Prevented breakdown of systems by routinely inspecting and replacing old wiring and cleaning circuits.
Manager
Sonic
09.2021 - 07.2022
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Developed detailed plans based on broad guidance and direction.
- Defined clear targets and objectives and communicated to other team members.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Launched quality assurance practices for each phase of development
Stower
Amazon
08.2020 - 08.2021
- Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
- Sorted over 20,000 products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Separated damaged items from functional ones before placing on shelves.
- Used hand trucks and pallet jacks to safely move items to designated areas.
- Safely stacked items to maximize space within acceptable safety limits.
- Organized and restocked shelves periodically to maintain stock availability.
- Complied with safety regulations and protocols to reduce risks and safeguard teams.
- Assisted customers with locating merchandise and providing product information.
- Inspected items for any damages and reported discrepancies to supervisor.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Helped train new employees in safe practices and warehouse procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Strapped items down over protective padding to secure throughout transportation.
Floor Manager
Patriot Bingo
03.2019 - 08.2020
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw supply restocking, area cleaning, and product organization.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made personal recommendations for customers by sharing product knowledge and demonstrating product.
- Managed store inventory and stock levels to maintain availability of products.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Promoted sales with aggressive targets and clear goal attainment strategies for individual employees and teams.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Carhop Server
Sonic
05.2018 - 02.2019
- Operated manual and electric appliances to peel, slice, and trim food.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays weighing over 50 lbs and delivered them to cars.
- Memorized orders and maintained 97% accuracy in high-traffic times.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Answered guest questions and promoted special products.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
Helping Hand
EASI
11.2018 - 12.2018
- Loaded and unloaded construction materials to prepare for use in construction.
- Followed supervisor instructions to complete tasks on time.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed manual labor and random jobs to help teams accomplish goals.
- Participated in training sessions to enhance skills and knowledge.
- Cleaned and straightened work areas to maximize productivity and safety.
- Cleared work sites of hazardous items.
- Followed safety protocols on job sites.
- Set up ladders and other access equipment.
Education
Psychology
Bevill State Community College
Sumiton, AL05-2020
Skills
- Table resetting
- Daily specials memorization
- Food inspection
- Hostess support
- Team member support
- Diagnostic Procedures
- Billing and Payment Processing
- Inventory Expertise
- Customer Preferences
- Safety Rules Enforcement
- Operational Efficiency
- Customer Satisfaction
- Corrective Maintenance
- Maintaining Clean Work Areas
- Service prioritization
- Positive and professional
- Strong work ethic
- Multitasking and organization
- Performance improvement
- Task prioritization
- Quality control
Certification
- Certified Forklift Operator, ACIPCO - January 2024- July 2024
- Certified Overhead Crane Operator, ACIPCO - January 2024- July 2024
- OSHA Certified (10 hours), ACIPCO - January 2024 - July 2024
- CPR Certified
- ServSafe Certified
Languages
English
Full Professional
Timeline
Server
Longhorn Steakhouse
09.2024 - Current
Entry Level Manufacturer
Acipco
01.2024 - 07.2024
Bay Host
Top Golf
08.2023 - 11.2023
Assistant Electrician
J&B Electric
05.2022 - 06.2023
Manager
Sonic
09.2021 - 07.2022
Stower
Amazon
08.2020 - 08.2021
Floor Manager
Patriot Bingo
03.2019 - 08.2020
Helping Hand
EASI
11.2018 - 12.2018
Carhop Server
Sonic
05.2018 - 02.2019
Psychology
Bevill State Community College
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