Meticulous, Personable Medical Office Receptionist with many years of hands-on experience. Proficiently skilled in handling accurate appointment setting, using medical software applications and performing clerical duties. Caring, compassionate, dependable and always professional.
Overview
6
6
years of professional experience
Work History
Medical Office Receptionist
Family Practice & Surgery Of Eatonton
03.2023 - Current
Organized paperwork such as charts and reports for office and patient needs.
Reviewed and sent medical records to other physicians upon request.
Received, recorded and filed medical payments by check, cash, and credit card.
Maintained records by recording, obtaining and updating personal and financial information.
Pulled charts and prepared for nurse and doctor assessment.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Kept patients' appointments on schedule by informing provider of patient's arrival and any delays.
Filed and retrieved patient records for provider.
Aided with prescription refill requests.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Managed multi-line phone system and pleasantly greeted patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Completed patient referrals to other medical specialists.
Supported office staff and operational requirements with administrative tasks.
Front Office Receptionist
Fast Track Immediate Care
10.2017 - 08.2020
Interacted with customers by phone, email, or in-person to provide information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Answered multi-line phone system and enthusiastically greeted callers.
Maintained clean reception area to promote positive, professional environment for clients.
Routed business correspondence, documents, and messages to correct departments and staff members.
Provided clerical support, addressing routine, and special requirements.
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