Ansley Lamb
McDonough,GA
Summary
Dynamic sales associate with a proven track record at Ulta, excelling in customer service and problem-solving. Recognized for enhancing user experience through effective communication and product knowledge. Skilled in time management and teamwork, consistently delivering personalized solutions that drive customer satisfaction and loyalty.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ulta
11.2024 - 05.2025
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Deli Associate
Publix Grocery Store
01.2023 - 07.2023
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Barista
Starbucks, Barista
08.2021 - 07.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
No Degree - Criminal Justice With Emphasis in Pre-Law
Point University, West Point, GA
West Point, GA05-2026
High School Diploma -
Ola High School
McDonough, GA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Ulta
11.2024 - 05.2025
Deli Associate
Publix Grocery Store
01.2023 - 07.2023
Barista
Starbucks, Barista
08.2021 - 07.2022
No Degree - Criminal Justice With Emphasis in Pre-Law
Point University, West Point, GA
High School Diploma -
Ola High School
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