Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ansley Queen

Cartersville,GA

Summary

Reliable and adaptable professional known for strong communication, attention to detail, and a proactive problem-solving approach. Builds trust, thrives in fast-paced environments, and consistently delivers results while supporting team success.

Overview

6
6
years of professional experience

Work History

Employee Relations Specialist

Insight Global
Atlanta, Georgia
06.2025 - Current
  • Led investigations into workplace behavior, performance, and policy violations, ensuring fair and timely resolutions.
  • Maintained accurate case documentation within internal case management systems.
  • Identified data trends to drive process improvements and elevate the employee experience.
  • Collaborated across departments to communicate sensitive findings and manage complex case priorities.
  • Demonstrated exceptional attention to detail and discretion while handling highly confidential matters in a fast-paced environment.

Sr. Human Resources Coordinator

Insight Global
11.2023 - 06.2025
  • Served as a trusted advisor to partners offering guidance on complex HR issues, personnel concerns, and performance matters.
  • Led training sessions, advising on policies, compliance, and HR procedures.
  • Oversaw internal offboarding processes, ensuring accuracy, compliance, and documentation.
  • Conducted and cleared background checks for consultant employees in compliance with eligibility standards.

Human Resources Coordinator

Insight Global
01.2022 - 11.2023
  • Delivered responsive HR support, resolving employee inquiries, and managing employment documentation across systems.
  • Handled unemployment claims, paycheck questions, and employment verifications to ensure timely and accurate processing.
  • Maintained up-to-date personnel records, and supported HR operations through cross-team initiatives and administrative support.

Bartender

Lost Dog Tavern
Atlanta, Georgia
09.2019 - 01.2022
  • Built a regular clientele through personalized service and product knowledge, contributing to increased customer retention and bar revenue.
  • Managed POS systems, handled cash and digital transactions accurately, and maintained detailed records.
  • Coordinated and promoted weekly events that attracted strong attendance, contributing to increased revenue, and strengthening customer engagement.
  • Performed opening and closing duties, printing sales reports, setting up for the incoming shift, preparing cash drawers, and taking inventory.

Retail Associate

Lizard Thicket Boutique
Marietta, Georgia
07.2019 - 03.2020
  • Assisted shoppers with product selection, handling transactions, and resolving concerns promptly and professionally.
  • Processed sales through POS systems with accuracy, and handled cash, credit, and returns efficiently.
  • Replenished merchandise, executed floor sets, and supported inventory counts to ensure product availability, and visual consistency.
  • Collaborated to meet daily sales goals, support promotional campaigns, and improve overall store performance.

Education

Bachelor of Business Administration - Marketing

Kennesaw State University
07-2021

Skills

  • HRIS proficiency
  • Cross-functional collaboration
  • Performance improvement strategies
  • Case analysis
  • Adaptability and flexibility
  • Relationship building

Timeline

Employee Relations Specialist

Insight Global
06.2025 - Current

Sr. Human Resources Coordinator

Insight Global
11.2023 - 06.2025

Human Resources Coordinator

Insight Global
01.2022 - 11.2023

Bartender

Lost Dog Tavern
09.2019 - 01.2022

Retail Associate

Lizard Thicket Boutique
07.2019 - 03.2020

Bachelor of Business Administration - Marketing

Kennesaw State University

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