Anson Garcia
Woodbridge,VA
Summary
Dynamic sales professional with extensive experience at Bloomingdales, excelling in client interaction and team leadership. Proven track record in driving sales through effective display building and staff management. Recognized for fostering a positive work environment and enhancing brand image alignment, resulting in improved customer satisfaction and team performance.
Overview
5
5
years of professional experience
Work History
Sales Specialist
Bloomingdales
Tysons Corner
02.2025 - Current
- Boosted the success of in-store representatives through effective mentoring and motivational strategies.
- Established positive relationships with key clients by providing exceptional service.
- Coordinated moves and oversaw merchandising to create a presentable, attractive sales floor.
- Fostered a positive work environment to motivate the sales team.
- Participated in weekly team meetings to discuss upcoming sales goals and visual merchandising plans.
- Maintained a clean, organized, and visually appealing store environment.
- Replaced and rotated the display to reflect inventory changes or promotions.
- Packed and managed inventory, and kept records of props, products, and displays.
Team Lead Manager
Primark
Tysons Corner
08.2024 - 02.2025
- Boosted the success of in-store representatives through effective mentoring and motivational strategies.
- Trained new team members by relaying information on company procedures, safety requirements, and best practices.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and a consistent leadership style.
- Managed schedules, accepted time-off requests, and found coverage for short shifts.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Monitored and replenished display inventory, and restructured according to available stock.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Analyzed sales data and customer feedback to develop creative solutions to improve the customer experience.
- Coordinated with marketing and promotions teams to verify the proper implementation of visual elements of the display.
Assistant Store Manager
Banana Republic
Tysons Corner
01.2023 - 11.2023
- Evaluated employees' performance, coached, and trained to improve weak areas.
- Developed the team through constant, positive feedback.
- Team- and customer-oriented, staying on current fashion trends.
- Well-rounded in product knowledge.
- Helped with planning schedules and delegating assignments to meet coverage demands and services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Established and cultivated solid business relations with new and existing customers.
- Managed customer experience with a close eye on team interactions, touchpoints, and methods of engagement.
- Managed daily store operations to ensure smooth functioning and customer satisfaction.
- Maintained visual merchandising standards by updating displays regularly.
- Implemented loss prevention measures to minimize shrinkage rates within the store.
- Trained store associates on visual merchandising techniques and best practices.
- Taught visual priorities to team members by capitalizing on spontaneous learning opportunities.
- Designed a window display that effectively communicated brand identity and seasonal promotions.
- Maintained a clean, organized, and visually appealing store environment.
- Assembled fixtures, mannequins, and other display elements according to manufacturer instructions.
- Coordinated merchandising shipments and ensured timely arrivals of new products for display.
- Provided input on product assortment decisions based on customer preferences, observed through merchandising efforts.
- Replaced and rotated displays to reflect inventory changes or promotions.
Department Manager
Victoria Secret
Tysons Corner/Pentagon city
10.2020 - 12.2022
- Drove results in all brands of the store by taking action to better drive category results.
- Supported all store brand initiatives and strategies.
- Ensured that all new and current products are represented on the floor by style and size.
- Presented the store on corporate and monthly visits.
- Drove the talent life cycle by selection, interviewing, onboarding, coaching, and performance management.
- Assisted in all areas of high pressure.
- Performed all management tasks and visual changes assigned by the brand in a timely manner.
- As a customer sales leader, I kept my team motivated to meet store metrics and personal goals by team selling and coaching in the moment.
- Maintained sales floor presence, greeted customers, answered questions, and assisted with purchases.
- Conducted regular performance reviews for employees, providing feedback, and addressing concerns.
- Analyzed sales data to identify trends and optimize department performance.
- Fostered a positive work environment by promoting teamwork and open communication among staff members.
- Collaborated with other managers to develop cross-departmental strategies for growth and success.
- Adjusted displays for new product promotions and special offerings.
- Oversaw the inventory management process to keep the stockroom organized and maintain accurate records.
- Constructed and assembled a display using hand or woodworking power tools.
- Executed a successful replenishment in close collaboration with the merchandising and stock team.
- Trained the cashier team in register operations, customer service procedures, and merchandising.
Education
BA - Business Administration
George Mason University
Fairfax, VASkills
- POS Systems Operations
- Client interaction
- Management support
- Staff management
- Hiring and training
- Sales expertise
- Policy and procedure placement
- Display building
- Brand image alignment
- Remerchandising
- Fixture placement
- Product display
- Team leadership
- Client service
- Upselling and cross selling
References
Available upon request
Languages
- Spanish, Fluent
- English, Fluent
- French, Proficient
- Portuguese, Proficient
Timeline
Sales Specialist
Bloomingdales
02.2025 - Current
Team Lead Manager
Primark
08.2024 - 02.2025
Assistant Store Manager
Banana Republic
01.2023 - 11.2023
Department Manager
Victoria Secret
10.2020 - 12.2022
BA - Business Administration
George Mason University