Antalena Davis
Unadilla,GA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Skilled Production Worker offering 5+ years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Hardworking Job Title offering 10+ years supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.
Overview
20
20
years of professional experience
Work History
Store Manager
Dollar General
10.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Manager
Piggly Wiggly Grocery Store
04.2010 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Laborer
United Egg
01.2004 - 01.2008
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Organized materials, tools, and equipment to supply team members.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Identified and reported hazards on job sites to prevent accidents and injuries.
Education
GED -
Ware County High School
Waycross, GASkills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Customer Relations
- Store operations
- Customer Service Management
- Training and mentoring
- Friendly and Positive
- Store Opening and Closing
- Team Leadership
- Outstanding communication skills
- Inventory Management
- Cash Management
- Inventory Control
- Goals and performance
- Operations Management
- Supply Ordering
- Work Planning and Prioritization
- Strategic thinker
- Operations
- Product Merchandising
- Operational Efficiency
- Delegating Work
- Teamwork and Collaboration
- Product Assembly
- Product Packaging
- Materials Handling
- Machine Operation
- Equipment Operation
- Efficient Communication
- Positive Attitude
- Teamwork and Communication
- Strong Work Ethic
- Attention to Detail
- Teamwork and Coordination
- Production Operations
- Pallet Jacks
- Safe Machine Operation
- Hand-Held Scanners
Timeline
Store Manager
Dollar General
10.2021 - Current
Assistant Manager
Piggly Wiggly Grocery Store
04.2010 - 08.2021
Laborer
United Egg
01.2004 - 01.2008
GED -
Ware County High School