Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Antalia McLean

Albany,NY

Summary

Positive, upbeat, and dedicated to providing compassionate care, recognized for strong interpersonal abilities and supportive nature. Possesses foundational knowledge in assisting individuals with daily activities and administering basic health care, coupled with excellent communication and organizational skills. Committed to enhancing quality of life for those supported and fostering inclusive, respectful environment.

Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Capital District DDSO
06.2022 - 12.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Resident Counselor

Center for Disability Services
03.2021 - 01.2022
  • Coordinated with outside agencies to secure necessary resources for residents transitioning out of residential care into independent living arrangements or other supportive environments.
  • Maintained a safe living environment for residents by conducting regular safety checks and enforcing rules and regulations.
  • Contributed to overall program evaluation efforts through participation in quality improvement initiatives aimed at enhancing service delivery methods.
  • Collaborated with interdisciplinary teams to ensure optimal care and support for each resident.
  • Promoted healthy lifestyles for residents, organizing recreational activities and community outings.
  • Improved residents'' well-being by developing and implementing individualized treatment plans.
  • Promoted positive relations between residents and staff.

PCA

Belvedere Services
07.2019 - 08.2021
  • Improved patient comfort by providing compassionate and attentive care.
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
  • Transported patients between rooms and appointments or testing locations.

PCA

Visiting Angels Home Care
02.2020 - 05.2021
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.

Personal Shopper

ShopRite of Albany
03.2018 - 08.2019
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Activity Assistant

YMCA
06.2017 - 08.2018
  • Managed activity calendar, ensuring diverse options catered to a wide range of interests and abilities.
  • Scheduled movies, entertainment, and other special events.
  • Transported and escorted program participants to and from activities and on field trips.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Monitored participation in recreational activities to provide assistance to participants.

Dietary Aide

EverGreen Commons Rehabilitation and Nursing Center
08.2016 - 06.2017
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Streamlined meal preparation processes, cutting down on waste while ensuring quality.

Education

Certificate - Phlebotomy

Capital District Educational Opportunity Center
Troy
12-2024

High School Diploma -

Albany High School
Albany, NY
06-2018

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Medication administration
  • Compassionate caregiving
  • Behavioral management
  • Client documentation
  • Direct patient care
  • Transportation
  • Health and safety requirements
  • Disability awareness
  • Patient care
  • Problem-solving
  • Daily living support
  • Empathy and patience
  • HIPAA compliance
  • Active listening
  • Healthcare

Certification

  • Certified Phlebotomist Technologist (CPT) - American Society for Clinical Pathology (ASCP).
  • National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
  • Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
  • ServSafe Food Handler's Certification
  • CPR/AED Certification
  • First Aid Certification
  • New York State Driver's License

Timeline

Direct Support Professional

Capital District DDSO
06.2022 - 12.2023

Resident Counselor

Center for Disability Services
03.2021 - 01.2022

PCA

Visiting Angels Home Care
02.2020 - 05.2021

PCA

Belvedere Services
07.2019 - 08.2021

Personal Shopper

ShopRite of Albany
03.2018 - 08.2019

Activity Assistant

YMCA
06.2017 - 08.2018

Dietary Aide

EverGreen Commons Rehabilitation and Nursing Center
08.2016 - 06.2017

Certificate - Phlebotomy

Capital District Educational Opportunity Center

High School Diploma -

Albany High School

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Antalia McLean