Antalya Kodali
Colorado Springs
Summary
Professional with strong background in human resources management, adept at handling employee relations and administrative functions. Proven track record in fostering team collaboration and driving outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, onboarding, and performance management.
Outgoing and compassionate with strong passion for mental health support and patient care. Possesses foundational knowledge in psychology and therapeutic techniques, coupled with skills in patient observation and record-keeping. Committed to making positive impact on patient well-being through dedicated and empathetic care.
Positive, compassionate, and empathetic, with deep understanding of mental health principles and therapeutic techniques. Knowledge of de-escalation strategies and patient monitoring, coupled with skills in crisis intervention and communication. Dedicated to fostering supportive environment and making meaningful impact on patients' lives.
Overview
9
9
years of professional experience
Work History
Personnel Specialist
Air Force
04.2019 - Current
- Dedicated Personnel Specialist with 6 years of invaluable experience in the United States Air Force, adept at implementing efficient personnel management strategies and ensuring seamless operations within diverse teams. Proven track record in fostering collaboration and enhancing workforce productivity through effective training and development programs. Strong analytical skills complemented by proficiency in data analysis and reporting tools, enabling informed decision-making. Exceptional communicator, skilled in developing comprehensive reports and presentations that drive strategic initiatives. Committed to enhancing organizational effectiveness while maintaining the highest standards of integrity and service.
- Maintained up-to-date knowledge of employment laws, ensuring company-wide compliance with applicable regulations affecting HR operations.
Hotel Front Desk Clerk
L'Auberge Casino Resort Lake Charles
03.2018 - 03.2019
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Streamlined reservations process for improved accuracy and guest experience.
- Managed a high volume of calls, directing guests to appropriate departments and services.
- Maintained a clean and organized front desk area, creating a welcoming environment for guests.
Manager
Sonic
05.2016 - 03.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
Education
Bachelor of Science - Psychology
University of Maryland Global Campus
Hyattsville, MD12-2027
High School Diploma -
Sulphur High School
Sulphur, LA05-2018
Skills
- HR policies implementation
- Team building
- Recruitment and selection
- Training development
- Onboarding and orientation
- De-escalation techniques
- Suicide prevention
- Stress reduction techniques
- Active listening
- Documentation skills
Timeline
Personnel Specialist
Air Force
04.2019 - Current
Hotel Front Desk Clerk
L'Auberge Casino Resort Lake Charles
03.2018 - 03.2019
Manager
Sonic
05.2016 - 03.2018
Bachelor of Science - Psychology
University of Maryland Global Campus
High School Diploma -
Sulphur High School
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