Antanette Garcia
Fillmore,CA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
Malibu Farm Cafe
07.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Farmers Market Facilitator
Apricot Lane Farms
11.2021 - 03.2023
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Enrichment Teacher
The Bridge Church
08.2020 - 06.2021
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Encouraged students to take ownership of learning by providing choices.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Led activities that developed students' physical, emotional, and social growth.
- Met needs of different students by adapting teaching materials and methods.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
Education
Veterinary Assistant Certification - Veterinarian Assisting
Charter College
Oxnard, CA10.2023
Skills
- Refunds and Exchanges
- Payment Collection
- Coaching and Mentoring
- Issue Resolution
- Time Management Skills
- Customer Assistance
- Verbal and Written Communication
- Business Leadership
- Organizational Structuring
- Strategize Business Plans
- Advertising Campaign Development
- Constructive Feedback
Timeline
Farmers Market Facilitator
Apricot Lane Farms
11.2021 - 03.2023
Cashier
Malibu Farm Cafe
07.2021 - Current
Enrichment Teacher
The Bridge Church
08.2020 - 06.2021
Veterinary Assistant Certification - Veterinarian Assisting
Charter College