Antania Jones
Fairfield
Summary
Client oriented professional with 7 years of experience , seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Branch Banker
PNC Bank
07.2021 - Current
- Presented products and services to customers using in-depth knowledge to answer questions.
- Identified issues, analyzed information and provided solutions to problems.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Opened new accounts and made changes to existing accounts.
- Strengthened client relationships, offering tailored financial advice to meet individual needs.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Assistant Store Manager
Vans A Division Of VF Outdoor
05.2019 - 07.2021
- Maintained corporate visual and merchandising standards.
- Identified training and development opportunities that assisted in achieving enhanced performance.
- Supported store manager with action plans for operational and service improvement.
- Assisted store manager in training, coaching and developing store personnel.
- Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Reduced operational risks while organizing data to forecast performance trends.
Assistant Store Manager
Aerie By American Eagle
05.2017 - 05.2019
- Interacted with customers and resolved customer complaints in friendly and service oriented manner.
- Created environment that inspired and encouraged growth, engagement and development of associates.
- Helped conduct staff reviews, coaching sessions and disciplinary actions.
- Achieved sales quotas for both store and individual goals.
- Worked flexible hours, including nights and holidays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Certification - Organizational Leadership
Bellevue University
Bellevue, NE05.2023
Skills
- Communication
- Customer Service
- Time Management
- Sales tactics
- Risk Management
- Branch operations
- Relationship building and management
Languages
American sign language
Professional Working
Timeline
Branch Banker
PNC Bank
07.2021 - Current
Assistant Store Manager
Vans A Division Of VF Outdoor
05.2019 - 07.2021
Assistant Store Manager
Aerie By American Eagle
05.2017 - 05.2019
Certification - Organizational Leadership
Bellevue University