Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Antanisha Bickham

Tylertown,MS

Summary

Dynamic customer service professional with experience at Capital Bridge Health Service, excelling in active listening and critical thinking. Proven ability to enhance patient care and streamline operations, ensuring accuracy in applications and fostering positive interactions. Skilled in data entry, consistently delivering exceptional support and maintaining high standards of service.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Capital Bridge Health Service
09.2024 - Current

• Greeted customers and/or callers

• Transfer calls to appropriate personnel

• Assisted customer with applications

• Excel Capabilities

• Ensured policy requirements for accuracy

Patient Care Assistant

Blessings Hearts
09.2018 - 03.2020

· Ensured neatness of exams

· Maintained patient care

· Assisted with housing

· Escort patients to exam area

· Assisted with daily living skills

Customer Service Representative

General Dynamics
09.2016 - 10.2018
  • Greeted customers and/or callers
  • Microsoft

Education

License Practical Nursing -

Northshore Technical Community College
Bogalusa, LA
05.2021

Diploma - General Studies

North Pike High School
Summit, MS
05.2006

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Capital Bridge Health Service
09.2024 - Current

Patient Care Assistant

Blessings Hearts
09.2018 - 03.2020

Customer Service Representative

General Dynamics
09.2016 - 10.2018

License Practical Nursing -

Northshore Technical Community College

Diploma - General Studies

North Pike High School

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Antanisha Bickham