Results-driven Bakery Manager skilled in quality control, staff training, and customer relationship management. Proven ability to streamline operations and enhance team performance, ensuring high standards and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Bakery Manager
Way To Life Foods
Antioch, California
05.2024 - Current
Managed daily bakery operations to uphold product quality and consistency.
Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
Supervised staff, training and supporting on baking techniques to enhance skill levels.
Enforced health and safety standards throughout the bakery environment.
Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Scheduled employee shifts to optimize staffing during peak hours.
Retail Sales Associate
Trader Joe's
Castro Valley, California
09.2025 - 05.2026
Led product demonstrations that increased customer engagement and interest in featured items.
Cultivated relationships with regular customers to provide personalized service that fostered repeat business.
Calculated pricing, applied discounts, and collected payments to process transactions.
Monitored new product arrivals to effectively inform customers and enhance their shopping experience.
Restocked shelves and ensured inventory accuracy regularly.
Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Sales Representative
City Sports Club
Berkeley, California
11.2025 - 02.2026
Generated new sales leads through proactive cold calling and strategic networking.
Cultivated key customer relationships, driving repeat business and referrals.
Engaged customers to identify fitness needs and preferences, enhancing personalized service.
Demonstrated gym equipment and fitness programs to potential members.
Participated in training sessions to enhance sales techniques and product knowledge.
Maintained accurate records of all sales and prospecting activities.
Maintained cleanliness and organization of the sales area and equipment.
Retail Associate
Safeway
Oakland, California
01.2025 - 09.2025
Assisted customers in identifying suitable items, improving their shopping experience.
Calculated pricing, applied discounts, and collected payments to process transactions.
Performed price checks on items requested by customers.
Resolved conflicts by applying problem-solving and interpersonal skills, ensuring customer satisfaction.
Streamlined backroom storage for efficient access to merchandise, enhancing operational flow.
Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
Retail Sales Associate
SSA
Oakland , CA
06.2022 - 09.2023
Greeted customers and provided assistance in locating requested items to boost satisfaction.
Guided customers in product selection to enhance shopping experiences.
Processed transactions efficiently using point-of-sale systems.
Resolved customer inquiries and located merchandise effectively to improve service quality.
Collaborated with team members to consistently exceed daily sales goals.
Maintained store cleanliness and organized merchandise displays for optimal presentation.
Ensured a clean work environment by sweeping, dusting, vacuuming, and mopping floors.
Applied strong problem-solving and interpersonal skills to resolve conflicts calmly.