ANTARA KABIR
Valley Stream,NY
Summary
Detail-oriented and results-driven professional with experience in operations management, customer service, sales, and administrative support. Seeking a dynamic role where I can leverage my leadership, organizational, and problem-solving skills to enhance business efficiency, optimize workflows, and contribute to a company's growth. Passionate about delivering excellent service, fostering team development, and implementing strategic solutions to drive success.
Overview
10
10
years of professional experience
Work History
Operations Manager
Suga & Co
09.2024 - 03.2025
- Managed all operational aspects, ensuring efficient day-to-day business functions
- Created and managed staff schedules, ensuring proper shift coverage and workflow efficiency
- Led training for all employees to maintain high service standards and company policies
- Developed and executed social media strategies to increase brand visibility and engagement
- Designed and updated the menu to enhance customer experience and maximize sales
- Conducted weekly budget reports, tracked expenses, and optimized cost efficiency
- Ensured smooth store operations, handling on-site problem-solving and maintaining service quality
Adult Care Manager
JEMcare
12.2021 - 05.2023
- Facilitated communication among multidisciplinary teams to ensure continuity of care
- Monitored project timelines, documented progress, and provided recommendations for improvements
- Conducted audits and quality checks to maintain compliance with project standards
- Prioritized tasks efficiently to meet deadlines and emerging priorities
Server
Cantina Rooftop
03.2017 - 03.2020
- Greeted and seated customers while providing menu recommendations
- Handled transactions using POS systems, managing cash and credit payments
- Trained and mentored new team members to maintain service quality
- Assisted in promotional activities to boost sales and customer engagement
Pharmacy Technician/Coordinator
Washington Pharmacy
05.2015 - 07.2019
- Managed patient medication pick-ups and streamlined workflow using PrimeRX
- Prepared and filled prescriptions accurately while maintaining confidentiality
- Conducted inventory management of pharmaceuticals and OTC products
- Maintained daily transaction logs and store cleanliness to meet regulatory standards
Education
Bachelor of Science - Dental Hygiene
NYU College of Dentistry
05-2024
Bachelor of Arts - Business Administration
Baruch College
01.2017
Skills
- Multilingual
- Technical
- Organizational
- Problem-Solving
- Sales & Marketing
Extracurricular Activities
Volunteered at local community centers, assisting with administrative tasks and event coordination Participated in fundraising events for local charities, contributing to planning and execution
Timeline
Operations Manager
Suga & Co
09.2024 - 03.2025
Adult Care Manager
JEMcare
12.2021 - 05.2023
Server
Cantina Rooftop
03.2017 - 03.2020
Pharmacy Technician/Coordinator
Washington Pharmacy
05.2015 - 07.2019
Bachelor of Science - Dental Hygiene
NYU College of Dentistry
Bachelor of Arts - Business Administration
Baruch College
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