Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Antasia Kennedy

Phlebotomy Technician
Bedford,OH

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Also a friendly sales associate with experience working in diverse retail and customer service environments.

Overview

1
1
Certification
4
4
years of post-secondary education
6
6
years of professional experience

Work History

Warehouse Associate

10.2019 - 07.2020
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Built and wrapped pallets to secure shipment with freight carriers.

Server

IHOP
Brooklyn, OH
08.2018 - 09.2019
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.

Cook/Host

Applebee's
North Olmsted, OH
08.2015 - 08.2018
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.

Sales Associate/Cashier/Customer Service

Forever21, Forever 21
North Olmsted, OH
05.2015 - 11.2015
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Educated customers on promotions to enhance sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Cashier

Walmart
Amherst, OH
08.2014 - 12.2014
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.

Education

High School Diploma -

Elyria High School
Elyria, OH
08.2010 - 06.2014

Skills

    Venipuncture

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Certification

Phlebotomy technician

Timeline

Phlebotomy technician

12-2020

Warehouse Associate

10.2019 - 07.2020

Server

IHOP
08.2018 - 09.2019

Cook/Host

Applebee's
08.2015 - 08.2018

Sales Associate/Cashier/Customer Service

Forever21, Forever 21
05.2015 - 11.2015

Cashier

Walmart
08.2014 - 12.2014

High School Diploma -

Elyria High School
08.2010 - 06.2014

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Antasia KennedyPhlebotomy Technician