Anterrio Lynch
Lowell,AR
Summary
I pride myself on being easy to work with and talk to. I’m a hard worker and an enthusiastic person. I welcome criticism and ideas and am good at prioritizing. Given my time in customer service and healthcare, I’ve developed a keen understanding on when to lead and when to be led… As a technical process operator, I’ve learned the value of time management and safety. These are factors that can contribute to a productive and healthy work environment.
Overview
10
10
years of professional experience
Work History
Technical Process Operator
Glad Manufacturing
Rogers, AR
06.2022 - 10.2024
- Operated process equipment such as pumps, reactors, and distillation columns to maintain production flow.
- Monitored gauges and meters to ensure optimal operation of the plant.
- Evaluated product samples to measure quality control standards.
- Assisted techs with troubleshooting and problem solving.
- Adjusted process parameters according to established operating procedures.
- Conducted regular inspections of equipment for potential hazards or malfunctions.
- Created work orders for repairs or replacements when necessary.
- Participated in continuous improvement initiatives aimed at increasing efficiency and productivity levels.
- Identified opportunities for cost savings by optimizing resources and minimizing waste output.
- Ensured compliance with environmental regulations regarding hazardous materials handling.
- Provided training and guidance to junior staff members on proper operation procedures.
- Collaborated with other departments to meet production goals while maintaining quality standards.
- Communicated effectively with supervisors, colleagues, vendors, clients., both verbally and in writing.
- Operated all equipment in accordance to company directions.
- Interacted with other personnel to discuss technical details.
- Identified and set aside equipment in need of maintenance or repair.
- Measured and weighed items to meet quality standards and prevent waste.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used hand trucks and forklifts to unload, load and transport items.
Assistant Store Manager
Aldi
Rogers, Arkansas , AR
07.2014 - 06.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Coordinated with vendors to secure product availability at competitive prices.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled scheduling for store shifts to achieve adequate staffing.
- Maintained inventory by checking merchandise to determine levels.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Reviewed inventory and sales records to prepare reports for management and budget departments.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Some College (No Degree) - Computer and Information Systems
East Arkansas Community College
Forrest City, ARSkills
- Control room operations
- Production Logging
- Maintaining inspection readiness
- Communication
- Influential
- Intuitive
- Quick Learner
- Problem solving
- Minor Maintenance
- Data Tracking
Timeline
Technical Process Operator
Glad Manufacturing
06.2022 - 10.2024
Assistant Store Manager
Aldi
07.2014 - 06.2022
Some College (No Degree) - Computer and Information Systems
East Arkansas Community College