Administrative Assistant
- Compiling, maintaining, and updating company records
- Setting up new customers and maintaining existing customer records in internal systems
- Responding to client questions via email, providing information, and processing orders
- Understanding pricing concepts, delivery, cancellations, returns and customer contracts
- Addressing and de-escalating client concerns by providing a world-class experience
- Supporting action items from Sales Manger to ensure completion in a timely manner
- Compiling and verifying data to ensure accuracy while appropriately formatting it
- Providing team members with requested data or information
