Summary
Work History
Education
Skills
Websites
Languages
Timeline
AdministrativeAssistant

ANTHEA DUNI

Orlando,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Work History

Administrative Assistant

Quality Cabinets
01.2020 - Current
  • Compiling, maintaining, and updating company records
  • Setting up new customers and maintaining existing customer records in internal systems
  • Responding to client questions via email, providing information, and processing orders
  • Understanding pricing concepts, delivery, cancellations, returns and customer contracts
  • Addressing and de-escalating client concerns by providing a world-class experience
  • Supporting action items from Sales Manger to ensure completion in a timely manner
  • Compiling and verifying data to ensure accuracy while appropriately formatting it
  • Providing team members with requested data or information

Volunteer

Valencia College
01.2017 - 12.2019
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Computer Technician and Web Developer (Volunteer)

Valencia Community College
01.2017 - 01.2019


  • Customer Service Support
  • Worked with customers to provided information about services and obtained details of complaints
  • Kept records of customer interactions, reporting inquiries, complaints, or comments, as well as actions taken
  • Referred and escalated unresolved customer complaints to designated departments
  • Obtained and examined all relevant information to assess validity of complaints and to determine possible causes.
  • Office Administration
  • Assisted with the general filing system and filed all correspondence
  • Maintained an adequate inventory of office supplies
  • Responded to public inquiries
  • Provided word-processing and data entry support
  • Performed office support tasks
  • Assisted to maintain a current and accurate filing system
  • Answered incoming calls and handled caller’s inquiries whenever possible
  • Answered and re-direct calls as appropriate and take adequate messages when required.

Education

Associate of Science - Information Technology

Valencia College
701 N Econlockhatchee Trail, Orlando, FL 32825
12.2019

Skills

  • Microsoft Suite
  • Outlook
  • Scheduling and Organization
  • Data Analysis
  • Problem Solving Skills
  • Attention to Detail
  • Fluent in English and Greek
  • Customer Service
  • Data Entry
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Filing
  • Strong Problem Solver
  • Scheduling and calendar management
  • Excel spreadsheets
  • Appointment Scheduling
  • Microsoft PowerPoint
  • Spreadsheets
  • Meeting planning

Websites

Languages

English
Full Professional
Greek
Native or Bilingual

Timeline

Administrative Assistant

Quality Cabinets
01.2020 - Current

Volunteer

Valencia College
01.2017 - 12.2019

Computer Technician and Web Developer (Volunteer)

Valencia Community College
01.2017 - 01.2019

Associate of Science - Information Technology

Valencia College

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ANTHEA DUNI