ANTHENIA GORDON
Jacksonville,FL
Summary
Registered pharmacy technician with over 7 years of experience, adept at delivering distinctive patient care and streamlining prescription processing to ensure accuracy and compliance. Demonstrates proficiency in using the latest technology and tools, alongside strong communication and multitasking skills to enhance patient and team member interactions. Eager to apply these skills and dedication to the necessary role, aiming to contribute effective pharmacy operations and patient satisfaction. Experienced with medication dispensing, inventory management, and patient care within fast-paced pharmacy environment. Utilizes comprehensive knowledge of pharmacy operations to ensure accurate and efficient service delivery. Track record of enhancing team collaboration and maintaining compliance with healthcare regulations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Senior Pharmacy Technician
Walgreens
Jacksonville
09.2017 - Current
- Deliver distinctive patient care and build patient support and relationships with customers.
- Use of latest technology and tools in the workplace to create a more efficient experience with each patient and team members to obtain drug information and process prescriptions.
- Assist the pharmacist with important duties of the company’s policies.
- Handling cash at the register while delivering excellent customer service.
- Responsible for entering new prescriptions correctly into the database.
- Operate telephone calls to further assist patients, doctors, nurses, and third parties who are seeking insurance information or rejections.
- Eager to learn and contribute, I thrive in fast-paced environments, ensuring punctuality and high work ethics.
- Streamlined prescription processing, ensuring accuracy and compliance.
- Trained new pharmacy technicians on operational procedures and best practices.
- Managed inventory levels, ensuring availability of medications and supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
Associate’s of Arts -
Florida State College At Jacksonville
Jacksonville05.2018
Skills
- Communication
- Multitasking
- Obedience
- Professional networking
- HIPAA compliance
- Immunization administration
- Third party rejections/insurance billing
- Typing skills
- Relationship building
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Senior Pharmacy Technician
Walgreens
09.2017 - Current
Associate’s of Arts -
Florida State College At Jacksonville