Operations Leader experienced in team leadership, mission execution, and risk management in high-pressure environments. Led teams of 10 to 15 Marines and managed over one million dollars in critical equipment while maintaining a high standard of accountability and efficiency. Focused on transitioning into project management and business roles through ongoing education in Accounting and Finance.
Overview
4
4
years of professional experience
Work History
Team Leader / COG (Camp Base Security)
United States Marine Corps, USMC
Camp Pendleton / Camp Hansen
06.2022 - 06.2026
Led a team of 4 Marines as a Team Leader, ensuring personnel readiness, proper equipment allocation, and mission preparation for daily operations and training
Supervised and coordinated 10–15 Marines as Corporal of the Guard during camp security operations, ensuring all posts were properly staffed, operational, and compliant with procedures
Managed daily operational logistics, coordinating personnel, planning transportation, and assigning post positions to enhance security operation effectiveness
Monitored and enforced adherence to operational procedures across multiple posts, ensuring consistency, discipline, and mission effectiveness
Conducted routine inspections and accountability checks to verify personnel readiness, compliance with training standards, and execution of responsibilities
Oversaw accountability and inventory of essential defense equipment (EDL) including rifles, ammunition, radios, and gear, maintaining 100% accountability with zero loss incidents
Coordinated communication between leadership and personnel to provide clear direction, timely updates, and support seamless task execution
Maintained operational logs and reports to track personnel, equipment, and daily activities, supporting leadership decision-making
Spearheaded cross-functional onboarding initiatives for Assist 365, streamlining access provisioning for global support teams.
Directed migration of Amplify wikis to Engineering Hub, improving content discoverability and compliance.
Resolved escalated incidents in Tier 1, 2, and 3 technical support, enhancing SLA resolution rates by 50%.
Implemented security configurations for Microsoft 365 and Azure AD services, increasing identity security by 40%.
Managed a team of technical writers responsible for developing wiki content for Amplify features.
Facilitated weekly operational syncs and audit readiness activities, encompassing risk assessments, and SLA tracking.
Collaborated with audit teams to achieve successful third-party security audits with zero non-conformities.
Authored knowledge base articles and FAQs, decreasing support ticket volume by 15%. at Tech Mahindra AllyisSpearheaded cross-functional onboarding initiatives for Assist 365, streamlining access provisioning for global support teams.
Directed migration of Amplify wikis to Engineering Hub, improving content discoverability and compliance.
Resolved escalated incidents in Tier 1, 2, and 3 technical support, enhancing SLA resolution rates by 50%.
Implemented security configurations for Microsoft 365 and Azure AD services, increasing identity security by 40%.
Managed a team of technical writers responsible for developing wiki content for Amplify features.
Facilitated weekly operational syncs and audit readiness activities, encompassing risk assessments, and SLA tracking.
Collaborated with audit teams to achieve successful third-party security audits with zero non-conformities.
Authored knowledge base articles and FAQs, decreasing support ticket volume by 15%. at Tech Mahindra Allyis