Anthony Ramirez
Monroe,NC
Summary
Healthcare operations and informatics specialist with 2+ years of experience improving clinical workflows, leading clinical informatics teams, and optimizing documentation processes. Adept in EHR management, ICD-10 & CPT coding, and primary care patient-centered care initiatives. Proven to bridge clinical, technical, and administrative teams to enhance efficiency and care quality.
Clinical informatics professional with deep expertise in healthcare data management, system implementation, and electronic health records optimization. Strong collaborator focused on team success and seamless adaptability to changing needs. Skilled in data analysis, process improvement, and user training, consistently driving impactful clinical outcomes. Reliable and results-oriented, with proven track record of enhancing healthcare delivery through innovative informatics solutions.
Overview
8
8
years of professional experience
Work History
Lead Clinical Informatics Specialist
Oak Street Health, part of CVS Health
05.2025 - Current
- Lead a team of 4-5 Clinical Informatics Specialists and ensure proper workflow such as CPT and ICD-10 coding guidelines are being executed properly.
- Acts as an in-clinic expert on all CIS related matters including: training, coordinating coverage and assistance with implementation of any new clinic initiatives
- Serve as the go-to resource for clinical documentation, providing training, ICD-10 support, and roll out of new EHR workflows.
Clinical Informatics Specialist
Oak Street Health, part of CVS Health
03.2024 - 05.2025
- Documenting patient encounters daily with accuracy, supporting providers in care coordination and compliance.
- Assisting providers with referrals, lab orders, and proper clinical practice.
- Collaborated with multi-disciplinary teams to streamline charting processes, reducing average documentation time per patient by 10%.
Head Coach & Instructor
On Deck Baseball Academy
06.2021 - 11.2024
- Train 50+ young athletes in discipline, teamwork, and technique, emphasizing individual skill growth and leadership development.
- Applied coaching strategies that improved player performance metrics and team cohesion throughout ages 9 -17.
Front Desk Associate
Hampton by Hilton
01.2020 - 05.2021
- Meets and exceeds customer and team member expectations by providing service and teamwork.
- Alerting team members of any news such as guest complaints, shortages of any supplies, or housekeeping status of rooms.
- Making sure rooms are clean and organized before placing guests in them to stay.
- Resolving any disputes or guest complaints in person, via email, or via phone.
Customer Service Clerk
Harris Teeter
03.2018 - 12.2019
- Monitor the floor to make sure cashier lines are running smoothly and efficiently.
- Resolve customer complaints and issues with transactions within all departments (Dairy, Meat, Deli, Produce)
- Relay any information or events that occurred during shift to Customer Service Manager and Store Manager to stay on the same page.
- Assure all cashiers are receiving their breaks/lunches on specific times.
- Keeping the desk clean, organized, and presentable for other Clerks to use and maintain as well.
- Assisting customers with Money Orders or sending money via Western Union on the computer.
Store Cashier
Harris Teeter
11.2017 - 03.2018
- Excellent communication and interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
- Manage transactions with customers using cash registers and scanning goods and ensure pricing is accurate.
- Issue receipts, refunds, change or tickets.
Education
High School Diploma -
Central Academy of Technology & Arts
06.2019
Masters - Healthcare Administration
Wake Forest University - School of Professional Studies
08.2026
Bachelor of Science - Health Systems Management, Biology
University of North Carolina at Charlotte
12.2023
Skills
- Technical Skills
- EHR knowledge, ICD-10 & CPT Coding, Clinical Documentation, Microsoft Office, Data Analysis
- Professional Skills
- Workflow Optimization, Staff Training, Cross-Functional Communication, Patient Care Coordination, Customer Service Excellence
- Clinical process knowledge
- Clinical workflow optimization
- Team leadership
- Healthcare data analytics
- Medical coding proficiency
- Patient care delivery
- Healthcare IT
- Reliability
- Team collaboration
- HIPAA compliance
- Medical terminology
Languages
Spanish
Native or Bilingual
Timeline
Lead Clinical Informatics Specialist
Oak Street Health, part of CVS Health
05.2025 - Current
Clinical Informatics Specialist
Oak Street Health, part of CVS Health
03.2024 - 05.2025
Head Coach & Instructor
On Deck Baseball Academy
06.2021 - 11.2024
Front Desk Associate
Hampton by Hilton
01.2020 - 05.2021
Customer Service Clerk
Harris Teeter
03.2018 - 12.2019
Store Cashier
Harris Teeter
11.2017 - 03.2018
Bachelor of Science - Health Systems Management, Biology
University of North Carolina at Charlotte
High School Diploma -
Central Academy of Technology & Arts
Masters - Healthcare Administration
Wake Forest University - School of Professional Studies