Anthonesia Bailey
Atlanta,GA
Summary
Skilled Rehab Therapy Technician dedicated to enhancing patient care through effective rehabilitation techniques and patient documentation. Excellent teamwork and communication skills support therapists in achieving optimal outcomes. Committed to continuous learning to improve professional development, and deliver exceptional service.
Overview
19
19
years of professional experience
Work History
Rehab Therapy Technician
Grady Memorial Hospital
Atlanta , Ga
11.2024 - Current
- Organized therapy equipment to optimize patient sessions.
- Assisted therapists with rehabilitation exercises for patient improvement.
- Collaborated with healthcare professionals to address patient needs.
- Observed patient exercise programs, ensuring adherence to safety guidelines.
- Supported patient mobility and safety during therapy activities.
Service Center Representative
Sedgwick CMS
Atlanta, Ga
11.2022 - 03.2024
- Processed claims and maintained accurate records in the case management system.
- Collaborated with team members to ensure timely response to client requests.
- Educated clients on policies and procedures to enhance understanding of services.
- Updated customer records with any changes in contact information or preferences.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Deli Clerk
Publix Supermarkets Store
Atlanta, Ga
06.2007 - 08.2022
- Prepared deli products, ensuring freshness and quality standards.
- Assisted customers with product selection and special requests.
- Operated slicing and packaging equipment for deli items.
- Maintained cleanliness of workspace and compliance with health regulations.
- Greeted customers in a friendly and professional manner.
Education
CPR Certification
Grady University
Atlanta, GA01-2025
High School Diploma -
Pebblebrook High School
Mableton, GA05-2007
Skills
- Patient documentation
- Rehabilitation techniques
- Assistive device instruction
- Safety protocols
- Medical record management
- CPR certified
- Record keeping
- Claims processing
- Problem solving
- Dependable and responsible
- Friendly, positive attitude
- Troubleshooting
- Good Telephone Etiquette
Timeline
Rehab Therapy Technician
Grady Memorial Hospital
11.2024 - Current
Service Center Representative
Sedgwick CMS
11.2022 - 03.2024
Deli Clerk
Publix Supermarkets Store
06.2007 - 08.2022
CPR Certification
Grady University
High School Diploma -
Pebblebrook High School