Anthonette Haygood
Stone Mountain,Ga
Summary
Dynamic professional dedicated to continuous learning and innovation, recognized for applying analytical thinking and creativity to devise effective solutions. Proven success in delivering high-impact results in challenging environments. Expertise includes problem-solving, strategy development, and project execution.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Specimen Prep Technician I - III
Quest Diagnostics
10.2000 - 06.2024
- Verify patient demographics and physician orders with 99% accuracy
- Accession 800-1000 patient test order electronically and manually
- Analyze test requirements for suitable specimen types 45% of time
- Problem analysis on test ordering procedures enabling 40% increase in efficiency and decreasing resulting turn-around time delays
Department Trainer- Specimen Processing
Quest Diagnostics
08.2019 - 08.2021
- Facilitate the development of 14 Level III processors, and manage 42,000 COVID-19 orders per shift.
- Lead six-week training courses for new hires, including completing onboarding modules, quizzes, and state and federal regulatory documentation three times annually.
- Point of contact for queries related to refrigerated samples, and perform group lead functions 65% of the time.
Referral Testing Rep- Specimen Analyst
Quest Diagnostics
08.2016 - 07.2019
- 100% accuracy in verifying appropriate sample type, transport temperature, and volume for shipment to external laboratories for testing & create bill of lading manifest for pack-out and shipping nationwide to 8 external testing sites
- Resolve 80% of TIQ issues and/or TNP for insufficient sample requirements
- Assist Customer Support reps via inbound call, fax, or email with sample status 20% of the time
Group Lead- Specimen Management Department
Quest Diagnostics
07.2006 - 07.2009
- Distribution of workload to the 26 member processing team
- Handle test code, client code look-up, and modifications for accessioning 35% of the time
- Perform STAT and routine accessions while managing weekend staff
Education
Associate of Science - Social Work (completed 51 of 60 Credit Hours)
Georgia State University
Skills
- Organization and Deadline Adherence
- Effective Communication
- Team Leadership
- Resilient in Dynamic Environments
- Results-Driven
- Analytical Problem Solving
- Effective Team Collaboration
- Self-Motivated
- Efficient Sample Preparation
- Application of Six Sigma Principles
- Accurate Data Recording
- Data Analysis Techniques
- Safety Compliance in Waste Disposal
- Efficient Pipetting Methods
- PPE Compliance Expertise
- Safety Compliance in Laboratories
Certification
- American Caregiver Association, Advanced National Caregiver Certification for Home Health Aide
- American Caregiver Association, Activities of Daily Living Certification
- American Caregiver Association, National Alzheimer’s Caregiver Certification
Accomplishments
- Collaborated with team of 22 Level III processors, problem resolutions reps, Molecular department staff, and Med Techs in the development of COVID-19 Accessioning procedures.
- Supervised and facilitated cross-functional performance enhancement training for a team of 13 staff members.
- Achieved 30% increase in productivity by introducing a CPU Manifest accession SOP for special functions team tasks.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeContract WorkGig WorkFull TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time off4-day work weekCareer advancementQuote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Timeline
Department Trainer- Specimen Processing
Quest Diagnostics
08.2019 - 08.2021
Referral Testing Rep- Specimen Analyst
Quest Diagnostics
08.2016 - 07.2019
Group Lead- Specimen Management Department
Quest Diagnostics
07.2006 - 07.2009
Specimen Prep Technician I - III
Quest Diagnostics
10.2000 - 06.2024
Associate of Science - Social Work (completed 51 of 60 Credit Hours)
Georgia State University