Anthoni Sandoval
Manassas,VA
Summary
Dynamic R1 Assistant Manager at Valvoline Instant Oil Change with proven expertise in team leadership and conflict resolution. Adept at enhancing customer service and staff development, I effectively manage operations and inventory while fostering a respectful and hardworking environment. Bilingual in Spanish and English, I excel in communication and problem-solving.
Overview
2
2
years of professional experience
Work History
R1 Assistant Manager
Valvoline Instant Oil Change
Manassas, VA
08.2023 - Current
- As an R1 Assistant Manager, I have learned about the importance of many things, and I have grown to have leadership skills, as well as earn the respect of many, not just because of my position, but mainly for what I do and the care and passion I have displayed. Over the time that I have been in this position, I have learned the importance of people development, as well as time management. Therefore, I have mastered my skills in conflict resolution.
- Facilitated training sessions for new staff on company policies and procedures.
- Helped resolve customer inquiries by providing accurate information and support.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Supported inventory management by tracking supplies and placing orders.
- Coordinated team schedules to optimize staff coverage and efficiency.
- Assisted in managing daily operations and ensuring smooth workflow.
Education
High School Diploma -
Unity Reed High School
8820 Rixlew Ln, Manassas, Va 2010906-2023
Some College (No Degree) -
Northern Virginia Community College
Annandale, VASkills
- Team leadership
- Employee training
- Conflict resolution
- Customer service
- Inventory management
- Scheduling coordination
- Staff development
- Effective communication
- Time management
- Problem solving
- Bilingual in Spanish and English
- Attention to detail
- Hardworking
- Responsible
- Honest
- Respectful
Accomplishments
- Presidential awards
- Honorable Student Certification
Languages
Spanish
Native/ Bilingual
Timeline
R1 Assistant Manager
Valvoline Instant Oil Change
08.2023 - Current
High School Diploma -
Unity Reed High School
Some College (No Degree) -
Northern Virginia Community College
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