Summary
Overview
Work History
Education
Skills
Timeline
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Anthoniette Howard

Sacramento,CA

Summary

Proven leader in retail management, notably with Family Dollar, where I spearheaded initiatives that significantly enhanced store performance and customer satisfaction. Expert in merchandise stocking and fostering positive customer relationships, my approach led to a noticeable improvement in sales and team cohesion. Skilled in pallet jack operation and known for a positive attitude, I excel in fast-paced environments.

Overview

2025
2025
years of professional experience

Work History

Stocker

K-Mart
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Packer

Amazon
  • Operated cash registers proficiently, processing transactions accurately.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.

Assistant Store Manager

Family Dollar
08.2021 - 11.2024
  • Operated cash registers proficiently, processing transactions accurately.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.

Education

Diploma -

Luther Burbank
Sacramento, CA
06.1992

Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service
  • Loading and unloading
  • Friendly and personable
  • Customer assistance
  • Customer relationships
  • Punctual and reliable
  • Merchandise stocking
  • Product restocking
  • Cleaning procedures
  • Supply restocking
  • Clear communication
  • Truck unloading
  • Price checking
  • Money handling
  • Pallet jack operation
  • Order receiving

Timeline

Assistant Store Manager

Family Dollar
08.2021 - 11.2024

Stocker

K-Mart

Packer

Amazon

Diploma -

Luther Burbank

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Anthoniette Howard