Summary
Overview
Work History
Education
Skills
Timeline
Server

Anthonique Gaitor

Chicago,IL

Summary

Adept at multitasking and fostering teamwork, I significantly increased sales at M&d Cleaning through exceptional customer service and upselling skills. My experience at Caribbean Hospitality honed my expertise in safe food handling and efficiency, streamlining laundry processes for improved productivity. I bring a strong work ethic and a flexible approach to meet and exceed employer expectations.

Overview

2023
2023
years of professional experience

Work History

Food Runner

JewerlygangLLC

Laundry Attendant

Caribbean Hospitality
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Collected soiled linens and clothing and pretreated stains.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Examined dried clothes to identify stains, tears and issues.
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Used irons and iron boards to press clothing, folding and organizing garments.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
  • Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
  • Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.

Server

M&d Cleaning
11.2021 - 10.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Line Cook

California Labour
02.2021 - 10.2022
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Grilled meats and seafood to customer specifications.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.

Education

Eight Mile Rock High School
Grand Bahama
06.2006

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Strong teamwork
  • Customer Service
  • Effective Multitasking
  • Sense of urgency
  • Flexible Schedule
  • Bussing Tables
  • Cash Handling
  • Restaurant Etiquette
  • Cleaning and sanitizing
  • Safe Food Handling
  • Hospitality service expertise
  • Cleanliness
  • Anticipating Customer Needs
  • Server Support
  • Meal delivery
  • Food safety knowledge
  • Supply Restocking

Timeline

Server

M&d Cleaning
11.2021 - 10.2022

Line Cook

California Labour
02.2021 - 10.2022

Food Runner

JewerlygangLLC

Laundry Attendant

Caribbean Hospitality

Eight Mile Rock High School
Anthonique Gaitor