Anthony Andrew Abbott
Geneva,IL
Summary
Trained, Experienced, & Licensed
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Bartender
Preservation Geneva
09.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Tannins Wine Bar
07.2020 - 10.2021
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Operations Manager
Dunkleys Tavern
03.2019 - 07.2020
- Developed targeted marketing strategies to drive foot traffic and boost overall revenue.
- Attracted new clientele via strategic partnerships with local businesses or organizations in the community for cross-promotional initiatives.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Closed out cash register and prepared cashier report at close of business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Impecca Restaurant
02.2010 - 08.2013
- Sole Bartender since Grand Opening
- FOH Management Team
- Opening & Closing Procedures
- Maintained Weekly Inventory
- Created & Implemented Cocktail Menu
- New Hire Co-Interviewing
- Launched Martini Night & Implemented Menu
- Worked Directly with Southern Wine & Spirits & Wirtz Beverage Sales Reps
- Built a Regular Client Base
- Proficient with Ordyx POS System
- Customer Service & Support
- Guest Relations
Bartender & Show Room Bartender
Dave & Busters
09.2007 - 10.2012
- Bartended for parties of up to 300 guests
- Awarded 'Star Award for Outstanding Service,' 2009
- Multiple 'Wings Letters' for Exemplary Service
- Weekly Party Schedule Coordination with AOM
- Opening & Closing Procedures
- Proficient with Micros POS System
- Customer Service & Support
- Guest Relations
Banquet Bartender
Venuti's Banquets & Ristorante
03.2007 - 09.2007
- Bartended for Weddings, Bat Mitzvahs, Christenings, & Other Large Formal Events of up to 1500 Guests
- Tailored Parties to Guest Needs
- Communicated with Guests to Ensure Satisfaction
- Opening & Closing Procedures
- Customer Service & Support
- Guest Relations
Bartender & Barback
Bluelight Bar
05.2006 - 02.2007
Server, Trainer, & Bartender
TGI Fridays
06.1998 - 09.2002
Education
High School Diploma -
Lake Zurich High School
Lake Zurich, IL06-1997
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Responsible alcohol service
- Safe serving practices
- Cocktail list development
- Beverage supply orders
- Service-oriented mindset
- Alcohol awareness
- Team training and development
- Creative mixology
Certification
- Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
Languages
English
Native or Bilingual
Timeline
Bartender
Preservation Geneva
09.2021 - Current
Bartender
Tannins Wine Bar
07.2020 - 10.2021
Bar Operations Manager
Dunkleys Tavern
03.2019 - 07.2020
Bartender
Impecca Restaurant
02.2010 - 08.2013
Bartender & Show Room Bartender
Dave & Busters
09.2007 - 10.2012
Banquet Bartender
Venuti's Banquets & Ristorante
03.2007 - 09.2007
Bartender & Barback
Bluelight Bar
05.2006 - 02.2007
Server, Trainer, & Bartender
TGI Fridays
06.1998 - 09.2002
High School Diploma -
Lake Zurich High School
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