Versatile service technician known for strong troubleshooting and time management abilities. Committed to ongoing education and collaboration, leveraging expertise to enhance team performance and drive operational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
AutoNation
Katy
2022.02 - 2026.01
Educated customers on repairs and outlined service recommendations to improve their understanding.
Diagnosed vehicle issues utilizing advanced diagnostic tools and equipment.
Mentored junior technicians on best practices and procedures to strengthen team skills.
Maintained knowledge of new automotive technologies through continuing education courses.
Acquired in-depth understanding of automotive systems for efficient and precise repairs.
Partnered with technicians on complex repairs, ensuring delivery of high-quality results.
Solar Panel Technician
Ridgeline Renewables
Houston
2019.12 - 2022.01
Ensured compliance with safety standards during installation and maintenance processes.
Conducted maintenance on solar panel systems, including cleaning, replacing parts, and tightening connections.
Trained new technicians on installation techniques and safety protocols, enhancing team competency.
Troubleshot electrical issues in solar arrays with team members, ensuring efficient problem resolution.
Performed safety checks on all tools and equipment prior to work activities.
Provided project updates in scheduled meetings to ensure alignment and transparency among team members.
Participated in team meetings to discuss project progress and address concerns.
Sales Associate
JCPenney
Katy
2017.03 - 2018.10
Resolved customer inquiries and issues promptly to ensure satisfaction and loyalty.
Assisted customers with product selection through personalized recommendations.
Upsold additional items based on customer interests and needs to boost sales.
Organized merchandise displays to enhance shopping experience and encourage purchases.
Performed cashier duties, including accepting payments, issuing receipts, and counting change.
Monitored sales performance metrics to pinpoint marketplace trends and inform inventory decisions.