Anthony Adderley
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated care giving professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced working in a Mentally ill and Chemically Addicted facility (M.I.C.A.).
Overview
8
8
years of professional experience
Work History
Operations Shift Supervisor
Project Renewal
New York City, NY
02.2019 - 12.2022
- Supervised all aspects of daily Operations activities.
- Oversaw, coached and evaluated 11 Residential Aid employees.
- Collaborated with other team leaders and executives (Case manages, Medical staff etc.)to provide better care for Clients.
- Worked Closely with Administration to Manage staff hiring, training, and supervisions.
- Conducted performance reviews for staff on weekly basis offering praise and recommendations for improvement.
- Kept accurate and detailed records of personnel progress and productivity.
- Trained all new staff on log books, procedures, Shift Summary, CARES software, Incident reporting and Microsoft word.
- In event of emergency contact appropriate emergency services (EMS, NYPD, FDNY).
- Worked closely with Case Managers, Housing Specialist, Engagement Specialist, Medical Staff and Administration to monitor and assess Clients Current behavior.
- Directed day-to-day Operations focused on attainment of continuous improvement of Clients behavior, status, or health.
- Functioned as point person or liaison between Operations and all other departments.
- Worked with other departments on new ideas or solutions to better serve Clients.
- Cultivated professional working relationships with peers and supervisors.
- Coordinated schedules and reviewed work performance for staff.
Residential Aide
Project Renewal
New York City, NY
04.2016 - 02.2019
- Reported unusual or urgent circumstances in Client condition or environment immediately to appropriate staff. (Operations Supervisor, Medical, Clinical, Security, Admin, or Building Manager)
- Monitor Client behavior throughout tour. Write, file, type incident reports using CARES software. Submit incident reports to Department of Homeless Services.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Document status of building in operations log books regularly.
- Conduct Wellness checks throughout facility and surrounding areas every 30 minutes.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged Clients to participate in safe physical activity to help boost mood and improve overall wellness.
- Recognized and reported abnormalities or changes in Clients health status to case manager and medical staff.
- Insure that Clients are up to date with their independent living plans.
- Distributed medication and kept logs.
- Served as mediator to de escalate disputes or verbal altercations between Clients and or Staff.
- Interacted kindly with Clients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Remained alert to problems or health issues of clients and competently responded.
- Investigated, documented and submitted information to Operations Coordinator, Assistant Director and Program Director about special incidents, events and complaints.
Program Aide
Project Renewal
New York City, NY
10.2015 - 04.2016
- Provided welcoming and safe environment (for 200 Clients) where Clients felt safe and secure and enjoyed interacting with others.
- Monitored Clients activities throughout day for safety.
- Reported issues immediately to Program Aid Shift Supervisor for quick resolution.
- Escorted Clients to and from different programs whenever necessary.
- Conducted regularly scheduled facility runs or wellness checks to insure safety of Clients, staff and visitors.
- Worked alongside security staff to maintain converge for all post.
- Trained new Program Aids.
- Conducted fire runs to insure there were not fire hazards.
Maintenance /Janitorial Worker
Project Renewal
New York City, NY
08.2015 - 10.2015
- Swept hard surface floors using broom or push broom dust mop.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Hand-cleaned telephones, door knobs, and remote controls.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Maintained safe clean environment for over 100 Clients.
Education
GED -
Young Adult Learning Academy
Manhattan NY, NYC04.1990
Skills
- Knowledge of Microsoft Word
- Effective Mediator
- Excellent written skills
- Knowledge of CARES database
- Skilled at providing Daily Progress Reports
- Training And Development
- Scheduling
- Outreach Activities
Accomplishments
4 promotions in 6 years
Timeline
Operations Shift Supervisor
Project Renewal
02.2019 - 12.2022
Residential Aide
Project Renewal
04.2016 - 02.2019
Program Aide
Project Renewal
10.2015 - 04.2016
Maintenance /Janitorial Worker
Project Renewal
08.2015 - 10.2015
GED -
Young Adult Learning Academy
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