Summary
Overview
Work History
Education
Skills
Websites
Timeline
OperationsManager

Anthony Addis

Lake Elsinore,CA

Summary

Seasoned Operations Manager and talented leader with 12 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

14
14
years of professional experience

Work History

Operations Manager

R.S. Hughes Co., Inc.
07.2018 - Current

50% in sales from arrival in 2018 and are now a $3+ million profit center

  • Assisted in recruiting, hiring and training of team members.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Inside Sales Manager

R.S. Hughes Co., Inc.
04.2016 - 07.2018
  • Continuous double digit sales and net profit growth every year I ran our Oakland division
  • Surpassed sales goals by 10% annually with implementation of diverse sales tools and strategies.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
  • Enhanced overall team productivity by conducting regular performance reviews and setting clear expectations for each member.

Inside Sales Representative

R.S. Hughes Co., Inc.
07.2013 - 04.2016
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed, maintained and utilized diverse client base.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Marketing Assistant (Promotions)

ESPN Radio
08.2012 - 07.2013
  • Responsible for the set up, on-site management and breakdown of various ESPN promotional events at college and professional sporting events, venues and remote locations
  • Successfully worked with members of the Sales and Promotions teams in order to ensure client satisfaction and fluidity of events
  • Interacted with fans to effectively communicate the reason for our presence at events as well as the rules/guidelines for ESPN contests and giveaways
  • Through collaboration and creative on-site networking with co-sponsors, generated greater fan enthusiasm and participation in our promotions
  • Contributed to the development of the ESPNLA Instagram Account which now has over 11,000 followers
  • Associate Producer for USC Sunday Brunch Recap at the Shade Hotel with Coach Harvey Hyde and Pete Arbogast
  • Updated ESPNLA's promotional database with current personal information of fans in order to increase their potential marketing reach

Marketing Intern

Wells Fargo
05.2010 - 08.2010
  • Marketing Department Intern - involved with numerous marketing department responsibilities, including; preparation of marketing material for new branch openings and existing branch facilities
  • Distribution of marketing material to internal departments and external clients
  • Wrote copy for social media posts, promotional emails, and other marketing collateral.
  • Supported sales team by creating eye-catching promotional materials for client presentations.
  • Organized events and trade shows, increasing brand exposure within the industry community.

Education

Bachelor of Arts - Business Administration And Management

Loyola Marymount University
Los Angeles, CA

Skills

  • Cross-Functional Collaboration
  • Complex problems analysis
  • Customer Retention
  • Sales Strategies
  • Employee reviews
  • Customer Service Management
  • Direct Sales
  • Decision-Making
  • Warehouse Operations
  • KPI Tracking
  • Operational Efficiency

Timeline

Operations Manager

R.S. Hughes Co., Inc.
07.2018 - Current

Inside Sales Manager

R.S. Hughes Co., Inc.
04.2016 - 07.2018

Inside Sales Representative

R.S. Hughes Co., Inc.
07.2013 - 04.2016

Marketing Assistant (Promotions)

ESPN Radio
08.2012 - 07.2013

Marketing Intern

Wells Fargo
05.2010 - 08.2010

Bachelor of Arts - Business Administration And Management

Loyola Marymount University
Anthony Addis