Anthony Addotta - Director of IT Operations - Conexiant

Summary

Hands-on IT Operations Leader with over 20 years of experience in systems administration and infrastructure management. Proven track record of scaling a 50-computer office to a secure, 400-node remote-first environment. Technical expert in building and maintaining resilient networks and server environments, with a focus on high-availability and specialized mobile production logistics. A "Player-Coach" dedicated to technical execution, currently managing a 4-person team while personally resolving the majority of high-level technical escalations.

Experienced with leading IT departments and managing enterprise-wide technology projects. Utilizes project management and strategic planning to streamline processes and enhance system performance. Knowledge of cybersecurity practices and infrastructure development to support organizational goals.

Overview

16

years of professional experience

Work History

Director of IT Operations

Conexiant

01.2016 - Current

Infrastructure & Systems Engineering
Virtualization Rebuild: Migrated internal VM hosts from Hyper-V to Proxmox and implemented Docker to streamline application deployment and resource efficiency.
Knowledge Management: Implemented HUDU for centralized IT documentation and engineered AI-integrated Help Desk workflows, training AI models on internal KB articles to automate Tier 1 resolution.
On-Site Production Support: Deployed a RustDesk server for real-time monitoring of recording rooms, facilitating 24-hour production turnarounds for video editing teams.
Network Overhaul: Revamped network architecture to include Dual-WAN High Availability (HA), ensuring zero-fail connectivity for remote and on-site operations.
Operational Logistics & Innovation
Shipping Optimization: Designed and implemented new packing protocols for the mobile fleet, saving the company $30,000 annually in logistics and shipping costs.
Technical Logistics: Oversee the bi-weekly testing and nationwide shipping of 100 specialized production/streaming rigs (2,400+ annual deployments).
Additive Manufacturing: Manage on-site 3D printing infrastructure for custom parts and prototypes, proficient in Orca Slicer for print optimization and quality control.
AI Integration Research: Lead R&D for next-generation camera/controllers to integrate AI-driven content capture into the business model.
Hands-on Leadership & Compliance
Dual-Environment Management: Administer a hybrid identity environment consisting of Microsoft 365/Entra ID and Google Workspace for a 100% remote workforce.
Direct Supervision: Lead a 4-person team while personally resolving 65% of high-level technical escalations.
Compliance Maintenance: Support SOC 2 requirements by managing endpoint compliance and access reviews within Vanta.

IT Technician

Olean General Hospital

01.2010 - 01.2016

Enterprise Deployment: Implemented Microsoft SCCM to bridge two separate hospital networks, enabling automated computer imaging across a site-to-site network.
Tier 2 Support: Provided technical support for a large-scale hospital environment, ensuring 24/7 uptime for critical clinical and administrative systems.

Skills

Systems Administration: Proficient in NinjaOne, Intune, Entra ID, and Google Workspace
Infrastructure & Virtualization: Knowledgeable with Proxmox, Hyper-V, and Docker containerization
Documentation & Knowledge: Advanced use of HUDU for IT asset documentation and AI-driven KB training for help desk automation
Network Engineering: Dual-WAN High Availability (HA) configurations, for local office
Logistics & Innovation: 3D printing infrastructure (Orca Slicer), mobile fleet logistics, and AI content capture research

RMM/PSA/Doc: NinjaOne, Desk365, HUDU, RustDesk, Snipe-IT
Infrastructure: Proxmox, Hyper-V, Docker, Zabbix
Cloud & Identity: Entra ID, Microsoft Intune, Google Workspace, M365
Specialized: Vanta (SOC 2), Dual-WAN HA Networking

Websites

[LinkedIn Profile Link]