Anthony Aguilar

• Successfully lead drayage procurement strategies, consistently achieving alignment with service, capacity, and cost objectives to drive operational success.
• Identify and onboard qualified drayage carriers and owner-operators, establishing and nurturing relationships that enhance capacity reliability and service quality while effectively communicating the benefits of partnering with C.H. Robinson.
• Negotiate pricing, terms, and service agreements to ensure margin stability while driving impactful cost savings initiatives that benefit both the company and our carrier partners.
• Manage multiple procurement projects simultaneously, delivering operational excellence and cost-effective solutions that align with strategic goals.
• Monitor KPIs to ensure adherence to drayage procurement processes, continually enhancing operational efficiency and business execution.
• Provide comprehensive training and support to new hires and existing employees, empowering them to effectively promote drayage as a preferred mode of transportation.
• Analyze market trends and capacity shifts to inform strategic procurement decisions, enabling improved responsiveness to evolving market dynamics.
• Collaborate effectively with operations, sales, and commercial pricing teams to align carrier capabilities with evolving customer expectations, driving exceptional service excellence and customer satisfaction.
• Consistently exceed personal performance metrics, setting new standards for success within the team and the broader organization.
• Collaborate across various divisions within the C.H. Robinson network to offer support within the drayage landscape, promoting our suite of services to our clients and vendors through a unified "One Robinson" approach.

• Executed order creation, shipment activation, and load building in accordance with office and company policies and procedures, with a focus on quality and efficiency. Validated and ensured the accuracy of load data in Navisphere.
• Communicated effectively with capacity team and account management teams to facilitate smooth operations and address any logistical issues.
• Monitored shipment statuses and provided real-time updates to clients, ensuring transparency and proactive communication throughout the shipping process.
• Assisted in troubleshooting and resolving operational challenges, collaborating with commercial and capacity teams to implement effective solutions.
• Analyzed operational performance metrics to identify areas for improvement and enhance service efficiency and effectiveness.
• Internally managed the tracing and tracking of freight to ensure proper visibility for our clients and accountability within the capacity job family.
• Scheduled appointments with shippers and receivers to ensure the successful and timely delivery of freight.
• Developed and edited Standard Operating Procedures (SOPs) to facilitate operational duties across various teams in collaboration with account managers and commercial leadership.
• Managed special tracking reports for specific customers to meet their unique requirements.
• Troubleshot issues to ensure on-time pick-up/delivery through event log management for effective resolution.
• Identified accounts and processes suitable for automation to improve operational efficiency.

• Fostered strong relationships with existing clients, ensuring satisfaction through regular communication and updates on air freight services.
• Prepared and submitted transactional quotes for new clients, leveraging market data and pricing tools to ensure competitive air freight rates.
• Negotiated rates and service agreements with air carriers to optimize pricing and service options for clients.
• Analyzed shipment patterns and market dynamics to provide strategic recommendations tailored to clients' logistics needs.
• Utilized logistics software to track shipments, monitor key performance indicators (KPIs), and provide clients with timely updates.
• Engaged with potential clients through follow-ups to convert inquiries into active accounts, offering customized freight solutions.
• Addressed and resolved any issues or service interruptions promptly, coordinating with internal team to ensure swift resolutions.
• Compiled and presented detailed performance reports for clients, showcasing shipment metrics, trends, and areas for optimization.
• Participated in ongoing training to stay informed about air freight regulations and industry trends.

• Managed client accounts, fostering strong relationships and ensuring clear communication regarding drayage services
• Tracked and traced inbound and outbound containers with steamship lines to keep clients informed.
• Resolved issues related to container recovery, working with various parties to ensure timely solutions.
• Oversaw the movement of containers from port terminals to CFS stations, ensuring smooth operations.
• Provided clients with accurate quotes and explored cost-saving options for their drayage needs.
• Developed strategies to enhance service efficiency and reduce turnaround times for container movements.
• Coordinated with customs brokers to ensure compliance and expedite processes.
• Compiled and shared performance reports with clients, showcasing key metrics and service enhancements.
• Worked with internal teams to streamline routing and scheduling for drayage operations.
• Addressed client inquiries and concerns promptly to maintain high levels of customer satisfaction.

• Coordinated domestic shipments by planning, scheduling, and tracking deliveries to ensure timely arrival.
• Served as the main point of contact between clients, carriers, and internal teams to facilitate smooth operations and address issues.
• Prepared and managed shipping documents, including bills of lading, invoices, and customs paperwork, ensuring compliance with regulations.
• Identified and resolved logistical issues, such as delays or discrepancies, coordinating solutions with relevant parties.
• Monitored inventory levels and coordinated with warehouses to ensure adequate stock for shipments.
• Assisted in evaluating shipping costs and optimizing routes to improve efficiency and reduce expenses.
• Provided excellent customer service by addressing inquiries, providing shipment updates, and resolving customer concerns.
• Maintained shipments in Transoft and generated reports on shipment statuses, performance metrics, and other key logistics data for client review.

• Unloaded inbound shipments from containers and trailer. Verified the contents against shipping documents, and inspected cargo for damage.
• Organized and maintained inventory in the warehouse, including labeling and storing products in their designated locations
• Order Fulfillment – Picked, packed, and prepared orders, ensuring accuracy and timeliness in fulfilling customer requests
• Prepared shipping labels and documentation, and coordinated with carriers to ensure timely dispatch of goods.
• Operated equipment such as forklifts or pallet jacks to move goods safely and efficiently.
• Maintained cleanliness by keeping the warehouse organized and clean, following safety protocols to ensure a safe working environment.
• Collaborated with team members and supervisors to meet operational goals and improve warehouse efficiency.