Anthony Alexander

I develop and manage relationships with landscape architects, landscapers and other key clients in my designated territory, while achieving sales targets by actively promoting our product range and securing new business opportunities. I conduct regular visits to clients to understand their needs and to present tailored solutions, while providing ongoing support and education to clients on the benefits and care of our turf grass products.

I planned, directed and coordinated the storage and distribution of merchandise within my branch, while monitoring and analyzing logistics performance metrics to identify opportunities for improvement. I also conducted physical inventory counts to ensure accurate stock levels, while implementing and managing planograms to optimize product placement and visibility.

I oversaw the operations of the Geek Squad team, ensuring efficient service, delivery and customer satisfaction while collaborating with the retail store manager to align Geek Squad services with store offerings and promotions. I also managed a fleet of vehicles used for in-home installations and repair, including scheduled maintenance. I addressed any customer complaints and resolved escalated situations promptly and effectively. Included was the development and implementation of training programs for team members, to enhance service quality and technical skills.