Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
Maintained effective team member communication.
Performed inventory control, such as counting, and stocking merchandise.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Greeted customers and directed to requested products.
Answered queries and concerns and assisted customers with product selections.
Scanned, recorded and verified received inventory during regular shipments.
Examined and inspected stock items for defects and reported damages to supervisor.
Sales Floor Associate
Ross Dress For Less
12.2024 - 02.2025
Expedited newly received merchandise receipts to the sales floor with a sense of urgency.
Performed daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
Performed cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Communication with customers professionally and proactively to provide product information and advice.
Senior Guest Advisor/Key Holder
Gamestop
04.2024 - 07.2024
Assists the store management team in executing and supervising all store activities.
Providing outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model.
Curating a positive and welcoming guest experience, meeting company goals, and helping train and boost up fellow employees to be the best they can be.
Perform crucial inventory counts.
Ensure proper handling of daily cash flow and timely deposits of store funds.
Independently manage opening and closing procedures including adherence to local pawn law.
Maintain current product knowledge to educate guests on upcoming games, content, and promotions.
Inbound and outbound processing of distribution. Correctly taking in shipment to sell to customers in a timely manner.
Engage in weekly marketing to draw new & older customers and show exciting products they would not be familiar with.
Photo Sales Associate
LEGOLAND New York
03.2023 - 12.2023
Worked as part of an energetic and collaborative team to provide a high-level of customer service.
Confidently approached guests, took quality photographs, and sold products to meet daily goals.
Work outdoors and operate digital cameras and handle money/credit cards to complete sales transactions.
Maintained stock levels and followed through on documentation.
Operated on digitized, touch screen cash registers as well as handling/taking photos with professional walkabout cameras.
Receiver/Stocker
Lowes
11.2020 - 08.2021
Being friendly and professional, and responding quickly to customer and associate needs.
Ensured accuracy in merchandise received, stocked, and replenished.
Followed proper lifting guidelines to ensure safe moving and placement of merchandise. Lifting heavy loads and ensure it lands at the proper location.
Experience using numerous warehouse equipment, including the order picker, pallet jack and power stocker lift.
Producer/Editor
Local College TV Station, Springfield College
09.2018 - 03.2019
Coordinated the edit, controlling the audio and visual of the production, utilizing Adobe Premiere.
Created and distributed pre-production notes and scripts for reporters.
Pitched and developed talking points for the on-screen reporters.
Facilitated discussion in the on-camera sports round table.
Writer
Springfield Student Newspaper, Springfield College
09.2018 - 03.2019
Developed written articles to effectively communicate the outcomes of athletic events on campus and provided future insights and commentary.
Formulated a base of knowledge by conducting preliminary background research about the coaches, analyzing athletic team statistics and physically attending the sports events.
Built rapport with coaches, athletes, and on-site employees to develop trust with sources and obtain all necessary information, through on-site interviews.
Trained in formatting written reports and consistently met all deadlines.
Education
Bachelor of Arts - History
University At Albany
Albany, NY
05.2022
No Degree - Communications & Sports Journalism
Springfield College
Springfield, MA
12.2019
Skills
Attention to Detail
Communication skills
Organization skills
Problem solving
Critical thinking
Teamwork
Collaboration
Adaptability
Multitasking
Computer proficiency
Strong work ethic
Inventory management
SEO
Content Marketing
Data-driven Marketing
Digital Strategy
Video Editing
Adobe Premiere
Written Formatting
Adobe InDesign
Photo Editing
Adobe Photoshop
Microsoft 365
Production leadership
Shelf restocking
Unloading merchandise
Timeline
Merchandising & Stocking Associate
Walmart
02.2025 - Current
Sales Floor Associate
Ross Dress For Less
12.2024 - 02.2025
Senior Guest Advisor/Key Holder
Gamestop
04.2024 - 07.2024
Photo Sales Associate
LEGOLAND New York
03.2023 - 12.2023
Receiver/Stocker
Lowes
11.2020 - 08.2021
Producer/Editor
Local College TV Station, Springfield College
09.2018 - 03.2019
Writer
Springfield Student Newspaper, Springfield College