Summary
Work History
Education
Skills
Work Availability
Timeline
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Anthony Allen

Anthony Allen

The Bronx,NY

Summary

Reliable customer service cashiers and team worker, offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer service and warehouse areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in customer satisfaction. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in register POS software and customer service. Skilled at stocking and organizing with dedication to efficiency and accuracy. Motivated cashier and stocker with 3 years of experience in stores. Accomplished various tasks daily, including organizing, loading & unloading, stocking shelves with all products of business and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Work History

Customer Service Cashier

Auntie Anne's Pretzels
10.2017 - 03.2018
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Ensured timely resolution of any discrepancies encountered during daily financial audits.
  • Participated actively in team meetings to discuss strategies for improving overall performance within the department.

Stocker

Dollar Tree Stores
10.2017 - 02.2018
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Supported merchandising initiatives through meticulous arrangement of products according to planograms.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Increased efficiency of receiving area operations by organizing incoming shipments and verifying packing slips against actual contents.
  • Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Consistently lifted materials weighing as much as Number pounds.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Processed and packaged stock items for customer purchases.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Education

Business Administration And Management

J Sargeant Reynolds Community College
Richmond, VA

Skills

  • Cash Handling
  • Drawer management
  • Product Merchandising
  • Merchandise Restocking
  • Customer Service
  • Guest Services
  • Customer Complaint Resolution
  • Retail Merchandising
  • Product Recommendations
  • Product Knowledge
  • Cash handling expertise
  • Cross-selling abilities
  • Data entry proficiency
  • Customer Satisfaction
  • Customer inquiries
  • Patience and composure
  • Customer Focus
  • Reliability and punctuality
  • Strong numeracy
  • Drawer balancing
  • Customer Assistance
  • Customer Relations
  • Inventory Stocking
  • Teamwork and Collaboration
  • Written Communication
  • Retail Operations
  • Organizational Skills
  • Interpersonal Communication
  • Self Motivation
  • Price Identification
  • Point of Sale Software
  • Cooperative Attitude
  • Security Monitoring
  • Problem-solving abilities
  • Staff Supervision
  • Effective Communication
  • Adaptable and Flexible
  • Decision-Making
  • Store merchandise stocking
  • Adaptability and Flexibility
  • Team building

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Cashier

Auntie Anne's Pretzels
10.2017 - 03.2018

Stocker

Dollar Tree Stores
10.2017 - 02.2018

Business Administration And Management

J Sargeant Reynolds Community College

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Anthony Allen