Floor Guard
Skateworld
Tampa, FL
07.2024 - 10.2024
- Performed crowd control duties during events or gatherings at the facility.
- Provided assistance to customers in need while maintaining order in public areas.
- Identified suspicious activity to determine appropriate response.
- Inspected buildings, equipment, and access points to ensure they met safety regulations.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Recorded all activities including incidents, inspections, investigations in log books accurately.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.