Anthony Aloysius
Kissimmee
Summary
At Global Security, I spearheaded operations, enhancing team productivity by 40% through strategic planning and workforce optimization. My leadership, rooted in operational excellence and relationship building, drove continuous improvement and cost reduction, demonstrating my adeptness in both hard and soft skills essential for high-stakes environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Aviation Senior Operations Manager
Global Security
08.2024 - Current
- Oversaw workforce management planning, volume predictions and capacity planning.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
- Managed employee-related issues encompassing labor, turnover and diversity.
- Collaborated with cross-functional teams for seamless execution of large-scale initiatives and continuous improvement efforts.
- Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Aviation Operations Manager
Global Security
08.2014 - 08.2024
- Maintained and disseminated records of daily operations.
- Liaised between airport management and local FAA representatives.
- Drew upon direct observations and information from standard resources to advise pilots on best courses of action in difficult flight situations.
- Implemented risk assessment procedures to proactively address potential hazards or disruptions in aviation operations management activities.
- Monitored industry trends and best practices to keep abreast of emerging technologies, regulatory updates, and innovations in aviation operations management.
- Implemented effective security measures to protect passengers, crew members, and company assets from potential threats.
- Coordinated with airport authorities to maintain positive relationships and ensure smooth operations at various facilities.
- Managed a team of aviation professionals to achieve optimal efficiency and effectiveness in daily operations.
- Transferred control of aircraft to receiving facilities when aircraft entered and left airspace.
- Developed comprehensive emergency response plans to ensure preparedness for potential crisis situations.
- Facilitated cross-functional collaboration among teams involved in flight planning, dispatching, load control, passenger services, cargo handling, ramp operations.
- Fostered a culture of safety and continuous improvement by emphasizing the importance of individual responsibility and teamwork in achieving operational excellence.
- Reduced operational costs with effective budgeting and cost-control measures for fuel consumption, maintenance, and staffing.
- Alerted airport emergency crews and other designated personnel to emerging aircraft flight difficulties.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Aviation Security Supervisor
Global Security
11.2011 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
Associates - Business
Medgar Evers College
Brooklyn, NYHigh School Diploma -
George W. Wingate High School
600 Kingston Avenue, Brooklyn, NY, 11203Skills
- Operations management
- Productivity improvement
- Strategic planning
- Operational excellence
- Cost reduction
- Workforce planning
- Budget administration
- Employee coaching
- Key performance indicators
- Safety management
- Standard operating procedures
- Employee engagement
- Cross-functional coordination
- Goal attainment
- Hiring and onboarding
- Cost control
- Performance evaluations
- Operations oversight
- Staff hiring
- Customer relations
- Staff scheduling
- Performance improvement
- Team leadership
- Relationship building
- Business leadership
- Goal setting
- Teamwork and collaboration
- Payroll administration and timekeeping
- Employee motivation
- Delegation
Certification
Security Guard License
Timeline
Aviation Senior Operations Manager
Global Security
08.2024 - Current
Aviation Operations Manager
Global Security
08.2014 - 08.2024
Aviation Security Supervisor
Global Security
11.2011 - 08.2014
Associates - Business
Medgar Evers College
High School Diploma -
George W. Wingate High School
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