Anthony Alpern
iPressure Clean
Kissimmee
16
years of professional experience
Motivated individual with strong adaptability and quick learning abilities, ready to contribute positively to team dynamics. Proven self-starter with effective communication skills, capable of thriving in both collaborative and independent environments. Eager to leverage potential and drive results in a supportive company culture. Committed to continuous personal and professional development to achieve excellence in performance.
Work History
FSS Team Lead
6 Years 6 Months- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Helped meet changing demands by recommending improvements to business systems or procedures daily.
Business Development/ Maintenance Manager
11 Years 10 Months- Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Contributed to development, implementation, and execution of driving new customers.
Electrician
2 Years 3 Months- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical service panels, and circuit breakers.
- Installed, maintained, repaired, and tested residential properties, while also exploring commercial.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
Business Development
6 Years- Performed business development activities, sourcing, pitching and securing new business and projects within local markets.
- Managed business development processes, including project cost assessment for contracts.
- Devised strategies to enhance market presence, contributing to revenue expansion.
- Cultivated prospective client relationships to promote sustained company growth.
Service Advisor/ Bike Tech/ Customer Service
2 Years- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Internet Inventory Salesman/ IT
3 Years- Drove consistent sales growth by enhancing company visibility to attract new customers.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Informed customers of promotions to increase sales productivity and volume.
- .Upheld high standards of customer service by promoting and upselling new products and services.
Ticket Deliverer
1 Year- Enhanced customer satisfaction with timely and accurate deliveries, maintaining a professional demeanor during interactions.
- Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.
- Managed cash transactions for COD orders, ensuring accuracy and security during payment processing.
- Provided exceptional customer service, addressing concerns promptly and effectively to maintain positive relationships.
- Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
Education
- Electronics/ Automotive Collision Repair & Refinishing
Graduated 2010
- Computer Engineer/ Computer Science
1.5 Year
Certificate - Bartending
Skills
Team Lead
Coachable/Teachable
Fast Learner
Electronically Certified
Computer Literate
Mechanically inclined
Automotive Training
Driven and focused
Timeline
FSS Team Lead
NPSG Global (Amazon)
05.2020 - CurrentRead More
Electrician
J&j Electric Services
01.2018 - 04.2020Read More
Business Development/ Maintenance Manager
iPressure Clean
01.2015 - CurrentRead More
Business Development
AM Marketing Group
01.2014 - 01.2020Read More
Service Advisor/ Bike Tech/ Customer Service
The Electric Bicycle Store
01.2012 - 01.2014Read More
Internet Inventory Salesman/ IT
Haims Motors
01.2009 - 01.2012Read More
Ticket Deliverer
Todd’s Tickets
01.2009 - 01.2010Read More
Miami Dade College
from Computer Engineer/ Computer Science
Read More
South Beach Bartending School
Certificate from Bartending
Read More
Miami Lakes Educational Center
from Electronics/ Automotive Collision Repair & Refinishing
Read More