Adept at fostering safe, supportive environments, I leveraged my bilingual skills and attention to detail at East Hartford Public Schools to enhance student safety and performance. My proactive approach in conflict resolution and mentorship, coupled with a knack for team collaboration, significantly contributed to creating a positive, incident-free atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Behavior Manager
East Hartford Public Schools
03.2019 - Current
Maintained professional, organized, and safe environment for employees and students.
Resolved student conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring students.
Improved safety procedures to create safe working conditions for students.
Followed school and classroom policies, regulations, dress codes, and schedules.
Contributed to the creation of an incident-free environment by identifying and addressing potential risks proactively.
Served as a trusted resource to students, providing support and guidance on personal safety concerns when needed.
Juvenile Detention Officer
Juvenile Detention Center
01.2019 - 01.2020
Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
Conducted room searches for contraband items to maintain a safe environment within the facility.
Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
Education
High School Diploma -
Prince Technical High School
Hartford
06-2016
Skills
Fast learner
Positive attitude
Time management
Attention to detail
Team collaboration
Punctual and reliable
Energetic and enthusiastic
Bilingual in English and Spanish
Team support
Data entry
Google suite proficiency
Certification
PMT Certified
CPR Certified
Customer Service
Fluent in Spanish and English
Mandated Reporter Certified
TCI Certified
Timeline
Behavior Manager
East Hartford Public Schools
03.2019 - Current
Juvenile Detention Officer
Juvenile Detention Center
01.2019 - 01.2020
PMT Certified
CPR Certified
Customer Service
Fluent in Spanish and English
Mandated Reporter Certified
TCI Certified
High School Diploma -
Prince Technical High School
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