Data Analyst experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
21
21
years of professional experience
4
4
Certifications
Work History
Phlebotomist
QUEST DIAGNOSTICS
8 2020 - 08.2021
Maintained high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Streamlined the specimen processing workflow for increased efficiency and reduced wait times for patients.
Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
Reviewed patient records for accuracy and completeness.
FLIGHT ATTENDANT
HORIZON AIRLINES
02.2019 - 08.2020
Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Handled medical emergencies calmly and competently following established protocols while liaising with cockpit crew as needed.
Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
Barber
Self-employed
08.2021 - Current
Managed shop administration with attention to detail, including scheduling, ordering and customer service.
Offered clients variety of facial shaving services using both modern and traditional techniques.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Implemented an efficient appointment booking system to streamline scheduling processes and enhance overall client experience.
EMERGENCY MEDICAL TECHNICIAN - SUPERVISOR
AMERICARE AMBULANCE
01.2003 - 10.2007
Demonstrated strong decision-making abilities in determining appropriate course of action for each unique situation encountered in the field.
Enhanced team efficiency by implementing comprehensive training programs for new EMTs.
Mitigated potential risks by developing comprehensive emergency response plans for various scenarios, including mass casualty events and natural disasters.
Evaluated EMT performance regularly through ride-alongs, providing constructive feedback for continuous improvement.