Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Amaya

Merced,USA

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Retail Sales Associate

Goodwill Outlet
02.2020 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Forklift Operator

Foster Farm's
09.2018 - 12.2019


  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Clamper

CalDoors
01.2017 - 06.2018
  • Enhanced client satisfaction by delivering high-quality custom woodworking projects tailored to individual needs.
  • Self-motivated, with a strong sense of personal responsibility.
  • Streamlined production processes for increased efficiency and faster project completion times.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Enhanced client satisfaction by delivering high-quality custom woodworking projects tailored to individual needs.

Crew Member

WeatherTech Raceway Laguna Seca
02.2016 - 11.2016


  • Cleaned and maintained all areas to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.

Thermoforming Operator

Zomazz
06.2015 - 01.2016
  • Zomazz was a small tech company who made parts for OtterBox, and Logitech
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.

Ingredient Handler

Monterey Gourmet Foods
04.2013 - 06.2015
  • Consistently met or exceeded performance targets for ingredient preparation speed, accuracy, and overall quality, contributing to the success of production operations.
  • Ensured timely delivery of properly prepared ingredients to production lines, preventing delays or bottlenecks within manufacturing processes.
  • Participated in cross-functional projects to improve overall production efficiency while maintaining high-quality standards for ingredients handling.
  • Enhanced ingredient handling efficiency by implementing inventory management systems and proper storage techniques.
  • Maintained a clean and organized work environment, adhering to food safety regulations and company standards.
  • Maintained accurate documentation of all handled ingredients, ensuring traceability throughout the supply chain process.

Dish washer

Pizza Factory
10.2012 - 03.2013
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.

Education

High School -

Boronda community day school
Salinas, CA
02.2012

Skills

  • Inventory stocking
  • Courteous phone handling
  • Proficient in customer service
  • Effective communication
  • Sales experience
  • Efficient cash processing
  • Fundamental mathematics
  • Customer-focused retail sales
  • Transaction processing skills

Timeline

Retail Sales Associate

Goodwill Outlet
02.2020 - 10.2022

Forklift Operator

Foster Farm's
09.2018 - 12.2019

Clamper

CalDoors
01.2017 - 06.2018

Crew Member

WeatherTech Raceway Laguna Seca
02.2016 - 11.2016

Thermoforming Operator

Zomazz
06.2015 - 01.2016

Ingredient Handler

Monterey Gourmet Foods
04.2013 - 06.2015

Dish washer

Pizza Factory
10.2012 - 03.2013

High School -

Boronda community day school

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