Detail-oriented Shift Supervisor with a background in financial services. Recognized for exceptional communication skills and the ability to analyze market trends, ready to contribute to enhanced customer experiences and operational success.
Overview
4
4
years of professional experience
Work History
Beats by Dre Consumer Behavior & Market Analysis
Extern
Poughkeepsie, NY
01.2026 - Current
Executed daily tasks with precision and efficiency.
Contributed innovative solutions to improve team performance and outcomes.
Collaborated effectively with diverse coworkers to achieve goals and resolve product-related issues.
Shift Supervisor
Red Robin
Poughkeepsie, New York
10.2022 - 01.2026
Executed cash handling duties, including counting money and balancing registers.
Developed strategies for improving operational efficiency and customer service levels.
Resolved customer complaints swiftly, fostering satisfaction and loyalty.
Financial Services Agent
Primerica
Duluth, GA
07.2022 - 04.2023
Guided clients in selecting financial products and managing accounts.
Educated customers on investment options and risk management techniques.
Conducted market research to identify emerging trends in financial services.
Education
Bachelor of Arts - Economics
Binghamton University
Binghamton, NY
05-2026
Bachelor of Science - Business Administration And Management
Dutchess Community College
Poughkeepsie, NY
05-2024
Skills
Financial analysis
Market research
Customer service
Data interpretation
Project management
Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Beats by Dre Consumer Behavior & Market Analysis
Extern
01.2026 - Current
Shift Supervisor
Red Robin
10.2022 - 01.2026
Financial Services Agent
Primerica
07.2022 - 04.2023
Bachelor of Arts - Economics
Binghamton University
Bachelor of Science - Business Administration And Management