Anthony Antunez
Pomona,CA
Overview
19
19
years of professional experience
Work History
Order Fulfillment Associate
The Home Depot Inc
Upland, CA
08.2021 - 01.2024
- Processed incoming orders in a timely manner according to company standards.
- Resolved customer inquiries regarding order status and delivery.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Packaged items for shipping following established procedures.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Monitored stock levels and communicated needs for replenishment to management.
- Tracked shipments and updated customers on delivery progress.
- Operated forklift, pallet jack, or other equipment as needed.
- Inspected goods received from vendors for quality control purposes.
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Assisted with loading and unloading trucks when necessary during peak periods of activity.
- Adhered strictly to departmental policies and procedures at all times.
- Contributed ideas towards process improvement initiatives within the fulfillment team.
- Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.
- Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
Security Guard
Krazy J's Sports Bar And Nightclub
Pomona, CA
07.2019 - 09.2021
- Warned persons of rule infractions or violations and evicted violators from premises.
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
- Triaged problems quickly and provided precise and clear information while working under minimum supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Security Guard
Metro Ale House
Pomona, CA
03.2017 - 07.2019
- Be first point of contact for guests
- Act in a professional, courteous, and safety-minded manner at all times
- Maintain order and a level-head in a sometimes hazardous and volatile workplace
- Resolve disputes, assist other guards in duties, and follow laws as directed/set by the City of Pomona/A.B.C.
Office Staff Clerical
Grizzby's Biscuits And Donuts/Pappas Artisanal
Claremont, CA
03.2017 - 01.2019
- Assist with employee scheduling
- Edit, adjust, confirm, and generate payroll
- Resolve payroll disputes and/or discrepancies
- Count cash and consolidate against receipts/records
- Serve as point of contact for team members regarding general questions and/or issues regarding employment
- Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
Security Guard
340 Restaurant And Nightclub
Pomona, CA
09.2015 - 03.2017
- Worked both individually, and in a team environment, to ensure guest, talent, and celebrity hosts' safety.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
- Assisted in stage organization and clean-up, as well as cleaning duties.
Custodial Busser
The Walt Disney Company
Anaheim, CA
02.2013 - 06.2015
- Back of house duties, including, but not limited to: Receiving all restaurant glassware/stemware, silverware, ceramic, cooking utensils, serving utensils, food preparation utensils, and all other food preparation/storage materials used in a fine dining restaurant for cleaning, sanitizing, sorting, running, and organizing to ensure the proper materials are readily available for wait staff and food prep staff.
Office Administrator
Pensar Big, Inc.
Covina, CA
02.2005 - Current
- Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Produced professional and error-free letters, presentations and spreadsheets.
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
- Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
- Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
- Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends.
- Made orders for new office supplies, closely monitoring supply use and annual budgets.
- Implemented full-scale training program that provided education on department tasks and processes, resulting in significant boost in staff performance.
- Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
Education
High School Diploma - General Education
Covina High School
2002
N/A - Kinesiology
Chaffey College
Skills
- Professional and mature
- Strong problem solver
- Articulate and well-spoken
- Self-starter
- Strong team player
- Meticulous attention to detail
- Reliable
- Vigilant and watchful
- Natural leader
Timeline
Order Fulfillment Associate
The Home Depot Inc
08.2021 - 01.2024
Security Guard
Krazy J's Sports Bar And Nightclub
07.2019 - 09.2021
Security Guard
Metro Ale House
03.2017 - 07.2019
Office Staff Clerical
Grizzby's Biscuits And Donuts/Pappas Artisanal
03.2017 - 01.2019
Security Guard
340 Restaurant And Nightclub
09.2015 - 03.2017
Custodial Busser
The Walt Disney Company
02.2013 - 06.2015
Office Administrator
Pensar Big, Inc.
02.2005 - Current
High School Diploma - General Education
Covina High School
N/A - Kinesiology
Chaffey College