Anthony Archeval
Somerset,MA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier/Track Attendant/Ropes Course Operator
Seekonk Grand Prix
Seekonk, Massachusetts
08.2024 - Current
- Oversee operations of rides, maintain a safe atmosphere, provide customer service and maintain cleanliness of facility.
- Operate ropes course challenge, harness, load and unload participants and maintain a safe environment.
- Serve customers, sell ride tickets, maintain cleanliness of facility, to maintain a friendly welcoming atmosphere in family entertainment center.
- Operate all aspects of the register, including cash and card transactions, scanners, and scales
- Maintain an accurate cash drawer, ensuring that all transactions are accounted for by the end of the shift
- Answer any customer inquiries, and use your knowledge of store layout and product content to give directions as needed
- Maintain a clean work environment, keeping register clear for incoming customers
- Ensured compliance with all safety regulations within the store environment.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Retail Associate
TJX Companies
Taunton, Massachusetts
08.2023 - 08.2024
- Greeted customers and provided excellent customer service.
- Assisted customers in finding products, answered questions, and made product recommendations.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Operated cash register to process payments from customers.
- Resolved customer complaints in a professional manner.
- Organized backroom storage areas for efficient access to merchandise.
- Performed price checks on items requested by customers.
- Handled returns and exchanges according to company policy.
- Adhered to safety policies while handling hazardous materials or chemicals.
- Ensured compliance with all company policies and procedures.
- Participated in promotional activities such as setting up displays or distributing marketing materials.
- Assisted with special projects such as reorganizing the store layout or launching new products.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Processed payments and handled exchanges, returns and refunds according to company policy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Engaged with customers to determine appropriate items to fit needs.
- Walked sales floor and remained aware of customer actions to maintain safe and secure shopping environment.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted customers by phone regarding store operations, products, promotions and orders.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Helped customers by answering questions and locating merchandise.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Initiated friendly conversation with customers to determine level of assistance required.
- Created price tags and merchandise signs for new items.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Provided excellent customer service, resolving issues and answering queries promptly.
Education
High School Diploma -
Somerset Berkley Regional High School
Somerset, MA06-2024
Skills
- Payment Processing
- POS Systems
- Payment Collection
- Product restocking
- Returns processing
- Cash Handling
- Customer Service
- Refund handling
- Retail Merchandising
Timeline
Cashier/Track Attendant/Ropes Course Operator
Seekonk Grand Prix
08.2024 - Current
Retail Associate
TJX Companies
08.2023 - 08.2024
High School Diploma -
Somerset Berkley Regional High School
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