Adept at fostering customer relationships and enhancing guest experiences, I excelled in roles at Marco Island Water Sports and The GreyStone Restaurant. My expertise in customer service and safety checking, combined with a proven ability to adapt and communicate effectively, significantly improved service delivery and client satisfaction.
Overview
3
3
years of professional experience
Work History
Beach Attendant
Marco Island Water Sports
Marco Island, FL
06.2024 - 08.2024
Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers.
Assisted in setting up and breaking down beach equipment daily, maintaining an organized and functional workspace.
Assisted in the coordination of special events held on the beachfront, ensuring successful execution and memorable experiences for attendees.
Adapted to constantly changing weather conditions or unexpected challenges, demonstrating flexibility and resilience in the face of adversity.
Assisted customers by retrieving beach equipment, answering questions, and helping physically disabled.
Food Runner
The GreyStone Restaurant
Newtown, PA
07.2021 - 07.2023
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
Retail Sales Associate
Lacrosse Unlimited
Princeton, NJ
12.2021 - 08.2022
Greeted customers and helped with product questions, selections, and purchases.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Helped customers complete purchases, locate items, and join reward programs.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Answered questions about store policies and addressed customer concerns.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Greeted customers and provided outstanding customer service.
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