Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Anthony Arizmendi

Anthony Arizmendi

Mundelein,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service/ Sales Advisor

Best Buy
10.2018 - Current
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
  • Explained charges, fees, terms of sales and service agreements to over Number customers daily.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Communicated guest and employee requests to management for issue resolution.
  • Set up, tested and balanced registers for front-end employees.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.

Car Salesman

Kunes Ford of Antioch
Antioch, IL
02.2023 - 04.2023
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Car Salesman

Libertyville Chevrolet
06.2022 - 02.2023
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Prepared purchased vehicles and completed final delivery checks.
  • Drove team revenue totals by bringing in top sales numbers.

Education

College of Lake County
Grayslake, IL
01.2021

Skills

  • Lead Follow-Up
  • Issue Resolution
  • Sales Conversion
  • Loyalty Programs
  • Building Customer Loyalty
  • Meeting Sales Goals
  • Customer Service
  • Safety and Cleanliness Standards
  • Exceeding Customer Expectations
  • Sales and Marketing
  • Contract Negotiation
  • Store Policies and Procedures
  • Excellent Written and Verbal Communication
  • Building Customer Relationships and Loyalty
  • Adaptable and Flexible
  • Strong Communication and Interpersonal Skills

Languages

Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Car Salesman

Kunes Ford of Antioch
02.2023 - 04.2023

Car Salesman

Libertyville Chevrolet
06.2022 - 02.2023

Customer Service/ Sales Advisor

Best Buy
10.2018 - Current

College of Lake County
Anthony Arizmendi