Anthony Arochi
West Jordan,UT
Summary
Dynamic professional with a proven track record in customer service and membership retention, highlighted during my tenure at PUC Gym. Excelled in creating a supportive community and efficiently managing inventory at Nike, showcasing my problem-solving skills and work ethic. Skilled in fitness knowledge and demonstrating empathy, I foster positive customer relationships and environments.
Overview
2
2
years of professional experience
Work History
Gym Associate
PUC Gym
08.2024 - Current
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Enforced rules and held customers accountable for not following gym regulations.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
- Established a positive gym culture by fostering connections among members through organizing social events and encouraging member interaction during group classes.
Sales Associate
Nike
10.2022 - 08.2023
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed efficient cash register operations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Cal Ranch
05.2022 - 09.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Accounting
Pacific Union College
Angwin, CA06-2026
Skills
- Scheduling flexibility
- Fitness Knowledge
- Nutrition counseling
- Membership retention
- Customer Service
- Problem-solving skills
- Listening Skills
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
Spanish
Full Professional
Timeline
Gym Associate
PUC Gym
08.2024 - Current
Sales Associate
Nike
10.2022 - 08.2023
Sales Associate
Cal Ranch
05.2022 - 09.2022
No Degree - Accounting
Pacific Union College
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